Hi all,
I'm managing a PGP Encryption Management Server with some PGP clients manually installed (Disk Encryption is enabled).
In one pc probably the disk encryption has not been done well. This pc cannot decrypt its disk using PGP client (if I open the client and press decrypt, it asks the user password and then says that the user, ex. 'testuser01', I' m using has not rights to do that). Same problem if I try to decrypt using Admin passphrase. So, no one can decrypt the disk.
I was thinking about using WDE-ADMIN global security A.D. group. I have created that, and put a new user inside (ex. wdeadmn).
After that, since I log in at the PGP Bootguard with a normal domain user ('testuser01') I launch the command (note that the pw is the 'wdeadmn' one).
pgpwde --decrypt --disk 0 --admin-authorization --ap **********
it says: Error code -11500: bad passphrase.
Where is the problem?
Can anyone help me?
thanks