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I need a solution

I have to represent the following things to our clients. please help me with power point documents or any other documents ( slide show,screenshot etc) . Please............

 

  • Current infrastructure for SEP (both H/W and VM)
  • Dependency/Challenge with existing infrastructure
  • SEP Migration for version up gradation (from 11.x to 12.x)
  • Any challenge from SEP end for endpoint that are under VM environment
  • Minimum recommended server configuration for SEP (need clear proof/reference document from Symantec)
  • Support matrix (with detail workflow diagram mentioning activity escalation flow to Symantec)
  • AOB

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