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12.1 ru 2 SEPMs slow, incorrect information, defintions not updating.

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I need a solution

Since 3/4 I upgraded 2 SEPMs from 11.7 with IIS to 12.1 with apache. With this setup we have about 27 GUPs. With 11.7 the SEPM console was always useable and the websconsole was used by over 100 people throughout the day at different times. WIth 12.1 the on server SEPM console is slow and doing anything takes about 2 hours. Just to login takes 45 minutes usually. The web console rarely works. It may work for a few mintues right after I reset the SEPM services but thats about it. With 11.7 we always had our definitions update once a day and then distribute out. With 12.1 we are now at 8 days since the last successfull defintion updates (5/8). With 11.7 we seemed to alwaysh ave the right number of clients listed in there with 12.1 the clients are not seeming to clean out at all.

Our setup is two sepms on the same subnet as the SQL server and the SQL server is where the SEPM DB is housed. There was some raid degredation but that has been resolved and the SEP DB has been verified to be okay by the SQL tools AND the internal dbvalidator tool.

So since all of this is validated I went ahaed and reran the Management server configuration wizard.

All is good.there as well.

I have done this to try and fix the updating issue -

http://www.symantec.com/business/support/index?page=content&id=TECH166923

and

http://www.symantec.com/business/support/index?page=content&id=TECH171060

with this second one I used

12.1.2015.2015 (RU2) it should be 3.3.100.15

From

http://www.symantec.com/business/support/index?page=content&id=TECH181305

So we killed out liveupdate, killed all definitions, reinstalled liveupdate, fixed liveupdate to the SEPM, and redownloaded all the definitions. This did work then but now it is not and I don't feel this is a reasonable thing to have to do each time this is failing.

We are looking to add a few more GUPs to our environment to help with the SEPM load but right now the itme it takes me in the console its rediculous to ask me to spend what would take me about 6 hours per GUP (between login, location configuration, moving of the GUP server to the proper group, and the creation of the proper liveupdate setup).

Right now we are at only about 4k clients that are at 12.1 ru 2 so we still have a long way to go to get everyone to 12.1 to use the other GUP configuration offerings in the liveupdate configuration.

I have no clue where to start with the console slowness which is my number 1 pain point right now.


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