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Encryption removal process interrupted by unknown system error

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I need a solution

Getting below error for PGP encrypted USB HDD (due to which not able to access the HDD) please help

C:\Program Files\PGP Corporation\PGP Desktop>PGPwde.exe --disk-status --disk 1

Disk 1 is instrumented by bootguard.

Encryption removal process interrupted by unknown system error

Current key is valid.

Whole disk encrypted Total sectors: 976768065 lowwatermark: 1848382 highwatermark: 976768065

Request sent to Disk status was successful


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