Hi All,
We use SEP 12.1.2015 and have it installed and running great on a few hundred machines. All machines check into the SEPM by using directory sync. AD is kept very neat and tidy.
On a number or machines spread across multiple OUs the virus definitions are showing as "Not Available" even though the AV is installed fine and the clients are checking into the SEM management console (green dot). I would delete them from SEPM and get them to recheckin but as they're AD integrated they can't be removed without either moving them from their OU in AD or deleting from AD.
I've tried things like restarting the clients, restarting the SEPM manager, clearing out errors from \inbox\agentinfo and each time the clients will check in fine but will not show the virus definitions in the SEPM.
I don't want to start deleting the definitions from each client as it's not happening on one or two but to about 30 machines out of about 300 so I really doubt it's corrupt definitions.
Thanks