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Problem with Messaging Gateway- release mails on Spam Quarantine

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I need a solution

Hi, I've an issue with Symantec Messaging Gateway, it happened when I try to release any mails on spam quarantine.

Tool waiting for 5 minutes aproximattely and then, the error message is:

"Cannot release the message. It has either been released already or a delivery error occurred. Please check Brightmail Log for details."
 
I want to say that performance it's ok, CPU usage, RAM, swap, disk space...
 
Waiting for your help
 
Thanks

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