Hi, we are in the process of updating our SEP clients from 11.0.6 to 12.1.2. We have a new server in place running SEPM 12.1.2, I have updated about 90 clients to talk to this new server, that part is all good.
I have now updated 1 SEP client from 11.0.6 to 12.1.2 (using a group install package), I got the notification, clicked download, then got another notification and let it reboot my PC.
I've logged in, then double clicked on the SEP tray icon, I got UAC prompt which I understand is normal (but annoying since SEP 11 didnt' do that), I enter my admin creds and click ok, but then nothing happens, no SEP UI. I task manager I see a SymCorpUI.exe process for each time I've tried to open the SEP UI.
In SEPM I see my PC has updated, Deployment status = Install seccussful, Deployment target version and Deployment running version both = 12.1.2015.2015.
Have I done something wrong? Would a policy stop the UI displaying? I've just imported all our policies from our SEPM 11 server.
(about the UAC prompt, I see the same behavour as this guy https://www-secure.symantec.com/connect/forums/sep-12-client-prompts-uac-access, we have a SEP 12.1 package for another department, it's installed manually, and there is no UAC prompt to open the UI, I might just end up installing "manually" if this is what happens, we want the users to be able to open the UI and check the status)
Thanks
Gareth
I need a solution