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Symantec DLP

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I need a solution

I have both Syamnetc DLP and SEP antivirus endpoint protection, we are using Lotus Notes as client for Domino. I have a big delay when sending any mail that contains attachment.

I have configured VM for testing, and I have done the below trials in sending mail with PDF file with size of 4 MB and 124 pages:

1- VM without both DLP & AV: managed to send the mail in 5 seconds.

2- VM with AV only: managed to send it in 6 seconds.

3- VM with DLP only: managed to send in 20 seconds.

4- VM with both DLP and AV: sending the same mail takes more than 2 minutes

 

Seems that a confusion is existing between both the DLP and AV, although I have putted the DLP files in the exclude list of the AV (DLP folder, kvoop.exe, edp.exe and wdp.exe).

 

Appreciate if you can help in this Issue.

 

Many Thanks in advance.


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