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Dectecting Unmanaged Devices

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I need a solution

For my SEP 12.1 RU2 environment, I'm not getting any results in the Unknown Device list. I have followed Symantec documentation to enable a Managed Detector, and set up notifications. However, on the main SEP Manager console page, under details, I have yet to see any Unknown Devices. And I know there are at least a couple out there. Any suggestions on how to troubleshoot, or what I may be missing? Thanks! 


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