Symantec Encryption Desktop- Access Denied

I am currently using Symantec Encryption Desktop and I am having a small problem.

Environment:

-Two Desktop are running SED

-Both Desktops have their own Private keys created

-Each Desktop was given the others key

-These keys were installed and verified

-Each desktop can encrypt and decrypt files that are made on that specific desktop

ISSUE

-When i send a file from one desktop to the other and vice versa the file that i send to each desktop can't be opened on the other. I get "access is denied"  I have installed and reinstalled the SED over and over again but this error seems to plague me.  When i turn SED off all the files show as encrypted and when PGP is on I can read only the files that were created on that specific desktop.