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SEPM not able to download latest definition from symantec site

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I need a solution

Hi,
   i have installed SEPM 12.1.2015.2015 in our office and all the clients are connected to server . The problem i am facing is the clients are not getting latest definitions update from server.
So i narrow my troubleshooting by checking the server , then i noticed that the SEPM iteself not getting updates from symantec site .
i confirmed this by checking in windows definitions column

Latest from Symantec: Information is currently unavailable
Latest on Manager     : Information is currently unavailable  

so i run liveupdate manually but it show a error " LiveUpdate encountered one or more errors. Return code = 4 ".
 


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