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Cannot download products

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I need a solution

Hello all

We just purchased SEP for small business, and I got my license details via email

I went to the website, signed up, entered my serial number and got to the downloads page for our 12.x products.

I tick the boxes I need, but when I click "Download Selected Files" , I am directed to an ORACLE pop up page (that has minimal sizing), so I can't see how to get my files.

Anyone any idea why this is happening? I was rather hoping to get this all downloaded for Monday, and when I called Tech Support I was told download support wasn't in till Monday!!!

One final point - where do I find documentation on installing and maintaining this product? We will have a 7 PC's and one SBS 2003 server covered - I presume the latter will be 'maintaining' the system for updates etc? and I need to read this up

Thanks

Neil


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