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detection server not communicationg with agent

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I need a solution

hello all,

 

This is my first time installing DLP products.

 

After installing the one-tier installation My endpoint detection server is not able to see my agent.  On the detection server  I see the following: [status: starting & endpointserver status: starting]. dont know if they are going to start at all!

 

I have tryied uninstalling the agent but still does work. I haven't been able to find a clear set of instructions on how to properly install the agent.

 

 


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