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Registry Delete problem for Master Image for cloning

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I need a solution

Hi All its been a while since I last posted a problem.

The current problem I am facing is that I am building a master image and am following the process from this KB article

http://www.symantec.com/business/support/index?page=content&id=HOWTO54706

I am having a problem deleting the recommened registry keys below I am getting access denied even as local admin;

  1. Delete HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC\SYLINK\SyLink\HardwareID
     
  2. Delete HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC\SYLINK\SyLink\HostGUID

This installation is a scripted MSI install of SEP 12.1.2100.2093

I have tried a right click delete and a REG DELETE from the command line.

The local admin account has full conrol access to the Key and I cannot see any Deny permission being set. An interesting note is that I cannot create a new Value in the Symantec key hive, same problem access denied.

 

Can anyone offer any assistance or advise?

 

 


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