I need a solution
We are getting following error when we try web gui using by admin account.
Version:9.5.3
HTTP Status 500 -
type
Exception report
message
description
The server encountered an internal error () that prevented it from fulfilling this request.
exception
com.symantec.smg.controlcenter.internal.dataaccess.DataAccessException: An unexpected database error has occurred. Please contact your system administrator. ; nested exception is: java.sql.SQLException: Can't create table 'tmp' (errno: 30) com.symantec.smg.controlcenter.reporting.ReportDAOMySQL.getReportStatistics(ReportDAOMySQL.java:675) com.symantec.smg.controlcenter.monitoring.dashboard.DashboardManager.retrieveTopViruses(DashboardManager.java:379) com.symantec.smg.controlcenter.monitoring.dashboard.DashboardFlow.buildPage(DashboardFlow.java:192) com.symantec.smg.controlcenter.monitoring.dashboard.DashboardFlow.view(DashboardFlow.java:106) sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) java.lang.reflect.Method.invoke(Unknown Source) com.symantec.smg.controlcenter.internal.flow.CommandFlow.execCmd(CommandFlow.java:300) com.symantec.smg.controlcenter.internal.flow.CommandFlow.execCmd(CommandFlow.java:245) com.symantec.smg.controlcenter.internal.flow.CommandFlow.service(CommandFlow.java:185) com.symantec.smg.controlcenter.internal.flow.FlowServlet.service(FlowServlet.java:154) javax.servlet.http.HttpServlet.service(HttpServlet.java:802) org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1063) org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:386) org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:229) org.apache.struts.action.ActionServlet.process(ActionServlet.java:1194) org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432) javax.servlet.http.HttpServlet.service(HttpServlet.java:709) javax.servlet.http.HttpServlet.service(HttpServlet.java:802) org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1063) org.apache.struts.action.RequestProcessor.internalModuleRelativeForward(RequestProcessor.java:1001) org.apache.struts.action.RequestProcessor.processForward(RequestProcessor.java:560) org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:209) org.apache.struts.action.ActionServlet.process(ActionServlet.java:1194) org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432) javax.servlet.http.HttpServlet.service(HttpServlet.java:709) javax.servlet.http.HttpServlet.service(HttpServlet.java:802) org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1063) org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:386) org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:229) org.apache.struts.action.ActionServlet.process(ActionServlet.java:1194) org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432) javax.servlet.http.HttpServlet.service(HttpServlet.java:709) javax.servlet.http.HttpServlet.service(HttpServlet.java:802) org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1063) org.apache.struts.action.RequestProcessor.internalModuleRelativeForward(RequestProcessor.java:1001) org.apache.struts.action.RequestProcessor.processForward(RequestProcessor.java:560) org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:209) org.apache.struts.action.ActionServlet.process(ActionServlet.java:1194) org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432) javax.servlet.http.HttpServlet.service(HttpServlet.java:709) javax.servlet.http.HttpServlet.service(HttpServlet.java:802) com.symantec.smg.controlcenter.internal.http.CacheBuster.doFilter(CacheBuster.java:93) com.symantec.smg.controlcenter.internal.http.CharacterEncoder.doFilter(CharacterEncoder.java:93) com.symantec.smg.controlcenter.accesscontrol.HostACL.doFilter(HostACL.java:331)
note
The full stack trace of the root cause is available in the Apache Tomcat/5.5.12 logs.