I need a solution
I succesfully upgraded from from SEPM 12.1.1101.401 to 12.1.2015.2015 on 3 management servers and the last failed with a db error. The system was running with no issues prior to the upgrade and now it's dead in the water, 2008 R2 with current updates. I've attempted restoring a number of backup dbs but when it comes time to update the schema to 12.1.2 the install immediatly errors out with the following.
Any ideas would be appreciated!
2013-01-23 17:27:04.021 THREAD 1 SEVERE: ================== Server Environment ===================
2013-01-23 17:27:04.021 THREAD 1 SEVERE: os.name = Windows Server 2008 R2
2013-01-23 17:27:04.021 THREAD 1 SEVERE: os.version = 6.1
2013-01-23 17:27:04.021 THREAD 1 SEVERE: os.arch = x64
2013-01-23 17:27:04.021 THREAD 1 SEVERE: java.version = 1.7.0_09
2013-01-23 17:27:04.021 THREAD 1 SEVERE: java.vendor = Oracle Corporation
2013-01-23 17:27:04.021 THREAD 1 SEVERE: java.vm.name = Java HotSpot(TM) Client VM
2013-01-23 17:27:04.021 THREAD 1 SEVERE: java.vm.version = 23.5-b02
2013-01-23 17:27:04.021 THREAD 1 SEVERE: java.home = C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\jre
2013-01-23 17:27:04.021 THREAD 1 SEVERE: catalina.home = C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat
2013-01-23 17:27:04.021 THREAD 1 SEVERE: java.user = null
2013-01-23 17:27:04.021 THREAD 1 SEVERE: user.language = en
2013-01-23 17:27:04.021 THREAD 1 SEVERE: user.country = US
2013-01-23 17:27:04.021 THREAD 1 SEVERE: scm.server.version = 12.1.2015.2015
2013-01-23 17:27:04.021 THREAD 1 INFO: Main>> Main> Upgrade parameters
2013-01-23 17:27:04.021 THREAD 1 INFO: Main>> Main> Upgrade args length = 0
2013-01-23 17:27:04.021 THREAD 1 INFO: Main>> Main> Unable to get the command-line arguments
2013-01-23 17:27:04.021 THREAD 1 INFO: Main>> Main> Server Home: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat
2013-01-23 17:27:04.428 THREAD 1 INFO: DatabaseUtilities>initDataSource: Found 12.x driver
2013-01-23 17:27:04.428 THREAD 1 INFO: initDatasource dbport:2638
2013-01-23 17:27:04.443 THREAD 1 INFO: Datasource set in sqlanywhere>>ds:sybase.jdbc4.sqlanywhere.ASADataSource@1716e12
2013-01-23 17:27:04.443 THREAD 1 INFO: Checking whether the service is running: SQLANYs_sem5
2013-01-23 17:27:04.443 THREAD 1 INFO: Retrieve status for service SQLANYs_sem5
2013-01-23 17:27:04.521 THREAD 1 INFO: The status for SQLANYs_sem5' service is 1
2013-01-23 17:27:04.553 THREAD 1 INFO: Main>> Main> You are using version 11x embedded db.
2013-01-23 17:27:04.553 THREAD 1 INFO: Main>> executePreLaunchSteps> DbVersion: 12.1.1.1 schemaVersionFromDB: 12.1.1.1 isSpm51Mr7: false hasOtherOSAgents: false dbcompanySize: 1 dbConnected: false
2013-01-23 17:27:04.553 THREAD 1 INFO: Main>> checkUpgradeFeasibility> Checking for upgrade feasibility, current schema version = 12.1.2.2, schema version from db = 12.1.1.1
2013-01-23 17:27:04.568 THREAD 1 INFO: VersionToBeSupported: 12.1.1.1
2013-01-23 17:27:04.568 THREAD 1 INFO: SchemaVersion>> isSupported> versionToBeSupported '12.1.1.1 is supported for this release
2013-01-23 17:27:04.568 THREAD 1 INFO: Main>> launchMainFrame> Launching the UI
2013-01-23 17:27:04.849 THREAD 1 INFO: Has valid SAV license
2013-01-23 17:27:04.849 THREAD 1 INFO: Info>> No SNAC license file in C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\etc\license
2013-01-23 17:27:04.928 THREAD 1 INFO: isLicenseInstallationValid: sep.slf =true OD file=true
2013-01-23 17:27:22.693 THREAD 14 INFO: scm.server.port is found in conf.properties
2013-01-23 17:27:22.693 THREAD 14 INFO: scm.http.port is found in conf.properties
2013-01-23 17:27:22.693 THREAD 14 INFO: scm.webserver.http.port is found in conf.properties
2013-01-23 17:27:22.693 THREAD 14 INFO: scm.webserver.https.port is not found in conf.properties
2013-01-23 17:27:22.693 THREAD 14 INFO: scm.shutdown.port is found in conf.properties
2013-01-23 17:27:22.693 THREAD 14 INFO: scm.console.reporting.https.port is found in conf.properties
2013-01-23 17:27:22.693 THREAD 14 INFO: scm.webservices.port is found in conf.properties
2013-01-23 17:27:22.693 THREAD 14 INFO: scm.iis.http.port is not found in conf.properties
2013-01-23 17:27:22.693 THREAD 14 INFO: scm.iis.https.port is not found in conf.properties
2013-01-23 17:27:22.693 THREAD 14 INFO: scm.iisproxy.http.port is not found in conf.properties
2013-01-23 17:27:22.693 THREAD 14 INFO: scm.iisproxy.https.port is not found in conf.properties
2013-01-23 17:27:23.740 THREAD 18 INFO: Initializing ...
2013-01-23 17:27:23.740 THREAD 18 INFO: UpgradeStep >> checkUpgradeStatus.
2013-01-23 17:27:23.756 THREAD 18 INFO: Executing command - stop semsrv
2013-01-23 17:27:23.849 THREAD 18 INFO: The Symantec Endpoint Protection Manager service is not started.
2013-01-23 17:27:23.849 THREAD 18 INFO:
2013-01-23 17:27:23.849 THREAD 18 INFO: More help is available by typing NET HELPMSG 3521.
2013-01-23 17:27:23.849 THREAD 18 INFO:
2013-01-23 17:27:23.849 THREAD 18 INFO: Waiting for service termination: semsrv
2013-01-23 17:27:23.849 THREAD 18 INFO: Checking whether the service is stopped: semsrv
2013-01-23 17:27:23.849 THREAD 18 INFO: Retrieve status for service semsrv
2013-01-23 17:27:23.928 THREAD 18 INFO: The status for semsrv' service is 1
2013-01-23 17:27:23.928 THREAD 18 INFO: Service is stopped.
2013-01-23 17:27:23.928 THREAD 18 INFO: Executing command - stop semwebsrv
2013-01-23 17:27:24.006 THREAD 18 INFO: The Symantec Endpoint Protection Manager Webserver service is not started.
2013-01-23 17:27:24.006 THREAD 18 INFO:
2013-01-23 17:27:24.006 THREAD 18 INFO: More help is available by typing NET HELPMSG 3521.
2013-01-23 17:27:24.021 THREAD 18 INFO:
2013-01-23 17:27:24.021 THREAD 18 INFO: Stop SemSrv done.
2013-01-23 17:27:24.021 THREAD 18 INFO: Action Start:0
2013-01-23 17:27:24.021 THREAD 18 INFO: DatabaseUtilities>initDataSource: Found 12.x driver
2013-01-23 17:27:24.021 THREAD 18 INFO: initDatasource dbport:2638
2013-01-23 17:27:24.021 THREAD 18 INFO: Datasource set in sqlanywhere>>ds:sybase.jdbc4.sqlanywhere.ASADataSource@154052a
2013-01-23 17:27:24.021 THREAD 18 INFO: 11x upgrade Started
2013-01-23 17:27:24.021 THREAD 18 INFO: Upgrade.java>>upgrade 11x_to_12x
2013-01-23 17:27:25.068 THREAD 18 INFO: doUpgrade: Update to latest DB driver.
2013-01-23 17:27:25.068 THREAD 18 INFO: Serverxml>>updateDrivers>Did nt find jdbc parameters in server.xml..trying root.xml
2013-01-23 17:27:25.084 THREAD 18 INFO: Running net stop SQLANYs_sem5......
2013-01-23 17:27:25.162 THREAD 18 INFO:
2013-01-23 17:27:25.162 THREAD 18 INFO: Executing command - stop SQLANYs_sem5
2013-01-23 17:27:25.256 THREAD 18 INFO: The Symantec Embedded Database service is not started.
2013-01-23 17:27:25.256 THREAD 18 INFO:
2013-01-23 17:27:25.256 THREAD 18 INFO: More help is available by typing NET HELPMSG 3521.
2013-01-23 17:27:25.256 THREAD 18 INFO:
2013-01-23 17:27:25.256 THREAD 18 INFO: Waiting for service termination: SQLANYs_sem5
2013-01-23 17:27:25.256 THREAD 18 INFO: Checking whether the service is stopped: SQLANYs_sem5
2013-01-23 17:27:25.256 THREAD 18 INFO: Retrieve status for service SQLANYs_sem5
2013-01-23 17:27:25.334 THREAD 18 INFO: The status for SQLANYs_sem5' service is 1
2013-01-23 17:27:25.334 THREAD 18 INFO: Service is stopped.
2013-01-23 17:27:25.334 THREAD 18 INFO: Running dbsvc.exe -d sem5 -q -y
2013-01-23 17:27:25.396 THREAD 18 INFO: Result of unInstallEmbeddedDBService0
2013-01-23 17:27:25.615 THREAD 18 INFO: SQL Anywhere Service Utility Version 12.0.1.3554Service "sem5" was created successfully.
2013-01-23 17:27:25.615 THREAD 18 INFO: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\..\bin\ServiceUtil.exe
2013-01-23 17:27:25.615 THREAD 18 INFO: -service
2013-01-23 17:27:25.615 THREAD 18 INFO: SQLANYs_sem5
2013-01-23 17:27:25.615 THREAD 18 INFO: -setservicerecovery
2013-01-23 17:27:25.615 THREAD 18 INFO:
2013-01-23 17:27:25.678 THREAD 18 INFO: Service Recovery options for SQLANYs_sem5 have been successfully configured.
2013-01-23 17:27:25.678 THREAD 18 INFO: Result of installEmbeddedDBService:0
2013-01-23 17:27:27.834 THREAD 18 INFO: The Symantec Embedded Database service is starting.The Symantec Embedded Database service was started successfully.
2013-01-23 17:27:27.881 THREAD 18 FINE: connection is null.
2013-01-23 17:27:27.881 THREAD 18 INFO: initDataSource
2013-01-23 17:27:27.881 THREAD 18 INFO: DatabaseUtilities>initDataSource: Found 12.x driver
2013-01-23 17:27:27.881 THREAD 18 INFO: initDatasource dbport:2638
2013-01-23 17:27:27.881 THREAD 18 INFO: Datasource set in sqlanywhere>>ds:sybase.jdbc4.sqlanywhere.ASADataSource@5197fd
2013-01-23 17:27:27.974 THREAD 18 FINE: isEmbeddedDB:true
2013-01-23 17:27:27.990 THREAD 18 FINE: Borrow connection from pool.
2013-01-23 17:27:28.006 THREAD 18 FINE: Return connection to pool.
2013-01-23 17:27:29.646 THREAD 18 INFO: UpgradeStep >> checkUpgradeStatus.
2013-01-23 17:27:29.646 THREAD 18 INFO: UpgradeStep >> checkUpgradeStatus.
2013-01-23 17:27:29.678 THREAD 18 FINE: Borrow connection from pool.
2013-01-23 17:27:29.678 THREAD 18 FINE: ========== Start transtraction ============
2013-01-23 17:27:31.146 THREAD 18 INFO: Saving disaster recovery data to: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\..\Server Private Key Backup\recovery_2013-01-23-17-27-31.zip
2013-01-23 17:27:31.178 THREAD 18 FINE: ========== Rollback transtraction ============
2013-01-23 17:27:31.193 THREAD 18 FINE: Return connection to pool.
2013-01-23 17:27:31.209 THREAD 18 FINE: Borrow connection from pool.
2013-01-23 17:27:31.209 THREAD 18 FINE: ========== Start transtraction ============
2013-01-23 17:27:31.209 THREAD 18 INFO: updateEmbeddedStatementCount done
2013-01-23 17:27:31.224 THREAD 18 INFO: Config schema format is upgraded from: 12.1.1.1
2013-01-23 17:27:31.224 THREAD 18 INFO: Upgrade schema started ...
2013-01-23 17:27:31.256 THREAD 18 INFO: Process SQL script file:EmbeddedAmberRU1MP1ToJaguarPFC.sql
2013-01-23 17:27:31.256 THREAD 18 INFO: Process SQL InputStream sqlis:sun.net.www.protocol.jar.JarURLConnection$JarURLInputStream@1018010
2013-01-23 17:27:31.256 THREAD 18 INFO: DatabaseUtilities>>execCommandFromScript>>cmdSeperator:;;
2013-01-23 17:27:31.256 THREAD 18 INFO: DatabaseUtilities>>execCommandFromScript>>sqlStr:ALTER TABLE BASIC_METADATA ALTER DESCRIPTION nvarchar(2048) NULL
2013-01-23 17:27:31.256 THREAD 18 INFO: ALTER TABLE BASIC_METADATA ALTER DESCRIPTION nvarchar(2048) NULL
2013-01-23 17:27:31.271 THREAD 18 INFO: IF NOT EXISTS (SELECT TECH_ID FROM DATA_HANDLER WHERE IDX = '966665E10AB4F6D4000ECE6523320426' ) INSERT INTO DATA_HANDLER (IDX, TECH_ID, LF_EXT, LF_SORT, STATE_HANDLER) VALUES ('966665E10AB4F6D4000ECE6523320426', 'ElamMan', '.dat', 0, 'com.sygate.scm.server.statereader.elam.StateHandler')
2013-01-23 17:27:31.287 THREAD 18 INFO: IF NOT EXISTS (SELECT C.NAME FROM SYSOBJECTS S, SYSCOLUMNS C WHERE C.ID = S.ID AND S.NAME = 'SEM_AGENT' AND C.NAME='ELAM_ONOFF') BEGIN ALTER TABLE SEM_AGENT ADD ELAM_ONOFF TINYINT NOT NULL DEFAULT 127 END
2013-01-23 17:27:31.615 THREAD 18 SEVERE: SQL Exception:
2013-01-23 17:27:31.615 THREAD 18 SEVERE: SQL Command: IF NOT EXISTS (SELECT C.NAME FROM SYSOBJECTS S, SYSCOLUMNS C WHERE C.ID = S.ID AND S.NAME = 'SEM_AGENT' AND C.NAME='ELAM_ONOFF') BEGIN ALTER TABLE SEM_AGENT ADD ELAM_ONOFF TINYINT NOT NULL DEFAULT 127 END
2013-01-23 17:27:31.615 THREAD 18 SEVERE: SQLState: HY000
2013-01-23 17:27:31.615 THREAD 18 SEVERE: Message: [Sybase][JDBC Driver][SQL Anywhere]Internal database error *** ERROR *** Assertion failed: 200610 (12.0.1.3554)[sem5]
Attempting to normalize a non-continued row (0x29d:0x4) -- transaction rolled back
2013-01-23 17:27:31.615 THREAD 18 SEVERE: Vendor: -301
2013-01-23 17:27:31.615 THREAD 18 SEVERE: java.sql.SQLException: [Sybase][JDBC Driver][SQL Anywhere]Internal database error *** ERROR *** Assertion failed: 200610 (12.0.1.3554)[sem5]
Attempting to normalize a non-continued row (0x29d:0x4) -- transaction rolled back
2013-01-23 17:27:31.615 THREAD 18 SEVERE: at sybase.jdbc4.sqlanywhere.IIStatement.execute(Native Method)
2013-01-23 17:27:31.615 THREAD 18 SEVERE: at sybase.jdbc4.sqlanywhere.IStatement.execute(IStatement.java:309)
2013-01-23 17:27:31.615 THREAD 18 SEVERE: at com.sygate.scm.server.db.util.DatabaseUtilities.execCommandFromScript(DatabaseUtilities.java:1950)
2013-01-23 17:27:31.615 THREAD 18 SEVERE: at com.sygate.scm.server.db.util.DbHelper.execCommandFromScript(DbHelper.java:199)
2013-01-23 17:27:31.615 THREAD 18 SEVERE: at com.sygate.scm.server.db.util.EmbededDbHelper.upgrade(EmbededDbHelper.java:284)
2013-01-23 17:27:31.615 THREAD 18 SEVERE: at com.sygate.scm.server.upgrade.Upgrade.upgradeDatabaseSchema(Upgrade.java:2031)
2013-01-23 17:27:31.615 THREAD 18 SEVERE: at com.sygate.scm.server.upgrade.Upgrade.doUpgrade(Upgrade.java:523)
2013-01-23 17:27:31.615 THREAD 18 SEVERE: at com.sygate.scm.server.upgrade.ui.UpgradeTask.go(UpgradeTask.java:127)
2013-01-23 17:27:31.615 THREAD 18 SEVERE: at com.sygate.scm.server.upgrade.ui.UpgradeProgressPanel$2.construct(UpgradeProgressPanel.java:138)
2013-01-23 17:27:31.615 THREAD 18 SEVERE: at com.sygate.scm.util.SwingWorker$2.run(SwingWorker.java:145)
2013-01-23 17:27:31.615 THREAD 18 SEVERE: at java.lang.Thread.run(Thread.java:722)
2013-01-23 17:27:31.615 THREAD 18 FINE: ========== Rollback transtraction ============
2013-01-23 17:27:31.615 THREAD 18 FINE: Return connection to pool.
2013-01-23 17:27:31.615 THREAD 18 SEVERE: java.sql.SQLException: [Sybase][JDBC Driver][SQL Anywhere]Connection was terminated
2013-01-23 17:27:31.615 THREAD 18 SEVERE: at sybase.jdbc4.sqlanywhere.IConnection.rollback(Native Method)
2013-01-23 17:27:31.615 THREAD 18 SEVERE: at com.sygate.scm.server.db.util.EmbededDbHelper.upgrade(EmbededDbHelper.java:306)
2013-01-23 17:27:31.615 THREAD 18 SEVERE: at com.sygate.scm.server.upgrade.Upgrade.upgradeDatabaseSchema(Upgrade.java:2031)
2013-01-23 17:27:31.615 THREAD 18 SEVERE: at com.sygate.scm.server.upgrade.Upgrade.doUpgrade(Upgrade.java:523)
2013-01-23 17:27:31.615 THREAD 18 SEVERE: at com.sygate.scm.server.upgrade.ui.UpgradeTask.go(UpgradeTask.java:127)
2013-01-23 17:27:31.615 THREAD 18 SEVERE: at com.sygate.scm.server.upgrade.ui.UpgradeProgressPanel$2.construct(UpgradeProgressPanel.java:138)
2013-01-23 17:27:31.615 THREAD 18 SEVERE: at com.sygate.scm.util.SwingWorker$2.run(SwingWorker.java:145)
2013-01-23 17:27:31.615 THREAD 18 SEVERE: at java.lang.Thread.run(Thread.java:722)
2013-01-23 17:27:31.615 THREAD 18 SEVERE: Upgrade.doUpgrade java.sql.SQLException: [Sybase][JDBC Driver][SQL Anywhere]Connection was terminated
2013-01-23 17:27:37.756 THREAD 14 INFO: UpgradeFinalPanel >> saveStage > Launching log file...