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GUP connects and then disconnects to SEPM

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I need a solution

Right now, I am trying to troubleshoot one of our GUPs (SEP 11) that Netflow Analyzer has shown to transmit "Unknown Application"

 

While I was in the process of configuring Wireshark on GUP, on the lower right hand side a pop-up from SEP shield says "Location has been changed to GUP_OFF_LOCATION", and the green dot disappeared ---- I had previously configured locations based on whether GUP can connect to SEPM or not.

 

So when I opened the Client Management Logs, here is the record:

 

6166 1/14/2014 4:26:43 AM Information 12070900 Start serving as the Group Update Provider (proxy server). 
6167 1/14/2014 4:26:43 AM Information 1207020E Location has been changed to GUP_ON_LOCATION. 
6168 1/14/2014 4:28:09 AM Information 12071007 New virus definition file loaded. Version: 160113v. 
6169 1/14/2014 6:12:52 AM Information 120B0007 Failed to connect to all GUPs, now trying to connect SEPM 
6170 1/14/2014 12:33:33 PM Information 12070304 Disconnected from Symantec Endpoint Protection Manager  
6171 1/14/2014 12:33:35 PM Information 12070301 Connected to Symantec Endpoint Protection Manager  
6172 1/14/2014 1:33:37 PM Information 12070304 Disconnected from Symantec Endpoint Protection Manager  
6173 1/14/2014 1:33:40 PM Information 12070900 Stop serving as the Group Update Provider (proxy server). 
6174 1/14/2014 1:33:40 PM Information 1207020E Location has been changed to GUP_OFF_LOCATION. 
6175 1/14/2014 1:37:05 PM Information 12070301 Connected to Symantec Endpoint Protection Manager  
6176 1/14/2014 1:37:09 PM Information 12070900 Start serving as the Group Update Provider (proxy server). 
6177 1/14/2014 1:37:09 PM Information 1207020E Location has been changed to GUP_ON_LOCATION. 
6178 1/14/2014 1:37:10 PM Information 12070301 Connected to Symantec Endpoint Protection Manager  
6179 1/14/2014 1:37:10 PM Information 12071007 New virus definition file loaded. Version: 160114b. 
6180 1/14/2014 6:38:10 PM Information 120B0007 Failed to connect to all GUPs, now trying to connect SEPM 
6181 1/14/2014 9:37:36 PM Information 12070304 Disconnected from Symantec Endpoint Protection Manager  
6182 1/14/2014 9:37:40 PM Information 12070900 Stop serving as the Group Update Provider (proxy server). 
6183 1/14/2014 9:37:40 PM Information 1207020E Location has been changed to GUP_OFF_LOCATION. 
6184 1/15/2014 12:46:52 AM Information 12070301 Connected to Symantec Endpoint Protection Manager  
6185 1/15/2014 12:46:52 AM Information 12070304 Disconnected from Symantec Endpoint Protection Manager  
6186 1/15/2014 12:46:57 AM Information 12070301 Connected to Symantec Endpoint Protection Manager  
6187 1/15/2014 12:46:59 AM Information 12070900 Start serving as the Group Update Provider (proxy server). 
6188 1/15/2014 12:46:59 AM Information 1207020E Location has been changed to GUP_ON_LOCATION. 
6189 1/15/2014 12:47:02 AM Information 12071007 New virus definition file loaded. Version: 160114i. 
6190 1/15/2014 12:47:11 AM Information 12070301 Connected to Symantec Endpoint Protection Manager  
6191 1/15/2014 8:47:43 AM Information 12070304 Disconnected from Symantec Endpoint Protection Manager  
6192 1/15/2014 8:48:58 AM Information 12070900 Stop serving as the Group Update Provider (proxy server). 
6193 1/15/2014 8:48:58 AM Information 1207020E Location has been changed to GUP_OFF_LOCATION. 

 

 

 

Is there any explanation to this erratic behavior?


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