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PGP Universal Server - SMS required field error.

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I need a solution

I plan to upgrade the PGP Universal server this weekend from version 10.3.0 MP3 to 10.3.1 MP1. I have two question that I would like to find answers to before comfortably proceeding with the upgrade.

Question 1 - Since previously upgrading from version 10.3.0 to 10.3.0MP3, our current version, I’ve noticed that in the administrative logs, about 100 times every 10 minutes I’m receiving a error (validation error loading ovidprefs file /etc/ovid/prefs.xml : dlp is a required field. Trying to load without validation.)

                Now, I know there is a fix for this by actually editing the pref.xml file and adding settings between <SMS and </SMS> from file pref.xml.rpmnew or prefs.xml.save into the prefs.xml file. This is something I have not done yet. It has not caused function issues but I do want to clear it up ASAP.

                So finally my question, a two part question, Should I perform the manual fix for this before upgrading? OR will the latest upgrade fix this issue for us?

 

Question 2 – When I upgrade to this latest 10.3.1MP1 version, will the older 10.3.0 clients still be compatible OR am I requred to upgrade all the Symantec Encryption desktop clients to 10.3.1MP1 before they can functions? I’ve seen statements about backwards compatibility on the previous update documentation but it seems there is nothing on the new version documentation regarding this. Can someone please let me know for sure?

 

Thanks so much!  

 


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