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Installed SEP 12 RU4 Client on Workstation with Internet Access, Cannot get LiveUpdate Definitions

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I need a solution

I just installed SEP 12 RU4 client on a 64-bit Windows 7 Workstation that can connect to the Internet, but cannot receive LiveUpdate definitions.

 

Control Panel is no longer an option in SEP 12.

 

I opened the SEP 12 client > Change Settings > Client Management > Configure Settings > LiveUpdate tab > Configure Proxy Options

And by default, "I want to use my Windows Internet Option proxy settings (default)" is selected.

 

The user says they are going out to Internet through proxy, so why is this not working?


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