HI,
Lately I'm encounter with enrollment issue when trying to enroll user, even to create a first user at first setup.
The machine is lenovo's X230 laptops , OS:Win7.ENT X64, installed from image.
this is not the firs time I'm using this PGP ver 10.2.0 , with this machines and image, ( did it over 50 times!)
Now somthing was changed at the system (WU!?) and every machine I'm trying to enroll at first time the PGP desktop crashes.
The very sad thing is I found an work-around {by registry} but I don't find it any more :/ .
I tried to reinstall / upgrade ver to 10.2.1 MP5 but no change, also cleared some user profile XML's -didn't helped.
Error details :
Problem signature:
Problem Event Name: APPCRASH
Application Name: PGPdesk.exe
Application Version: 10.2.0.1950
Application Timestamp: 4e77acdb
Fault Module Name: StackHash_d3a3
Fault Module Version: 6.1.7601.18247
Fault Module Timestamp: 521ea8e7
Exception Code: c0000374
Exception Offset: 000ce753
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: d3a3
Additional Information 2: d3a39cb65fd78183699a5c1c32c205ed
Additional Information 3: 3a09
Additional Information 4: 3a096531fe33fb91d36364745b5ef4dd
Thanks,
Ofir