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SEPM 12.1 LiveUpdate Issues

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I need a solution

Hi everyone,

Hopefully I'm posting this in the correct forum.

I'm having some issues with SEPM not auto updating from Symantec's Live Update servers.

I'm currently not behind a proxy, and can perform a manual update from one of the member servers.

I've also noticed, that an auto update seems to successfully execute within a few hours after the manual update has been performed. After that, no more auto updates (I have waited for days to see if it auto updates again.)

I've looked at numerous articles out there with people having the same type of symptom, but I still have yet to find a fix.

I've looked through the liveupdate logs and don't see any errors related to the issue. If there's a log file you think I've missed, please let me know.

 

Can someone guide me into what to troubleshoot? I'm still attempting to wrap my head around how a SEPM site functions with multiple server members.

Which server is responsible for retrieving the updates? Do all servers attempt to perform the LiveUpdate and redistribute the software packages amongst the other member servers?

Does the server priority window under the site properties control more than reports and notifications? Or are servers prioritized on this list also responsible for performing the LiveUpdates? I have moved a few servers up and down on this list and still have the same issue.

 

Any information you could provide me would greatly be appreciated.

 

Thanks for your time!


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