Hi All,
I need help trying to understand why some of our SEP 12.1 RTM to RU2 client upgrades are failing/hanging.
Here are the details:
-all our SEPMS are running RU2
-we are using the client deployment wizard
-the deployment tool shows successful for the deployments
-the machines never update
- After a day of no change in the SEPM console showing it's using RU2 we rdp to the given servers
- Confirm that the client files were delivered to "C:\\TEMP\Clt-Inst"
- Event viewer shows no entries suggesting it started or finished any install of a symantec product
- It kicks off vpremote and creates the below log:
PRemote.exe starting up with cmdline: C:\TEMP\Clt-Inst\vpremote.exe
Starting service: vpremote.exe...
Launching Command: "C:\TEMP\Clt-Inst\vpremote.exe" -launch
The process was created successfully.
Successfully deleted service: vpremote.exe.
VPRemote.exe starting up with cmdline: "C:\TEMP\Clt-Inst\vpremote.exe" -launch
Launching installation...
Process CmdLine: "C:\TEMP\Clt-Inst\setup.exe" /s /clientremote /v"/qn /l*v "C:\WINDOWS\TEMP\\SEP_INST.LOG""
The process was created successfully.
Removing temporary installation source files from: C:\TEMP\Clt-Inst
One or more files or folders was marked for delete on reboot!
The vpremote processing has completed.
- does not create the SEP_INST.LOG
-check taskmanager and it shows the the setup.exe and msiexec.exe process's running but it just remains like this until you reboot the server at which point upon login back in nothing has changed from the original state of the server.
any ideas!!??