I'm experiencing an issue with intermittent LiveUpdate failures on a clean install of SPE 7.5.0.34
This is a clean install on a 2008 R2 server. No proxy servers, firewall is letting the traffic through clear. Sometimes it does update successfuly but we usually see 2 -3 failures a day with LiveUpdate checking every 2 hours.
If I manually go in and run the LiveUpdate it is always successful or comes back "Up To Date"
[Session Parameters - BEGIN]
03:43:23.932734 Working Path: C:\Program Files (x86)\Symantec\Scan Engine\definitions\AntiVirus
03:43:23.932734 Product ID: {x}
03:43:23.932734 Monikers:
03:43:23.932734 {x}
03:43:23.932734 HST Path: Not Set
03:43:23.932734 Ignore HST Errors: Not Set
03:43:23.932734 Custom Download Path: Not Set
03:43:23.932734 Check For Updates Only: Not Set
03:43:23.932734 Servers:
03:43:23.932734 Server 0:
03:43:23.932734 Protocol: HTTP
03:43:23.932734 Hostname: liveupdate.symantec.com
03:43:23.932734 Port: 80
03:43:23.932734 Path:
03:43:23.932734 Proxies:
03:43:23.932734 Empty
03:43:23.932734 Progress Callback:
03:43:23.932734 Yes
03:43:23.932734 [Session Parameters - END]
03:43:23.932734 [Component List - START]
03:43:23.932734 {x} : SPE 7.5 AV Definitions for x86-windows : SPE 7.5 AV Definitions for x86-windows_MicroDefsB.CurDefs_SymAllLanguages
03:43:23.932734 [Component List - END]
03:43:23.932734 [Session Initialization - START]
03:43:23.932734 Result code: 0x00010000
03:43:23.932734 Component Status Changes:
03:43:23.932734 None
03:43:23.932734 [Session Initialization - END]
03:43:23.932734 [Inventory Synchronization - BEGIN]
03:43:26.026497 Result Code: 0x00010000
03:43:26.026497 Result Message: OK
03:43:26.026497 Component Status Changes:
03:43:26.026497 None
03:43:26.026497 [Inventory Synchronization - END]
03:43:26.026497 [Server Selection - START]
03:43:26.182748 Result Code: 0x00010000
03:43:26.182748 Result Message: OK
03:43:26.182748 [Server - START]
03:43:26.182748 Host ID: {x}
03:43:26.182748 Status Code: 2
03:43:26.182748 Status Message: Server was selected
03:43:26.182748 Protocol: HTTP
03:43:26.182748 Hostname: liveupdate.symantec.com
03:43:26.182748 Port: 80
03:43:26.182748 Path:
03:43:26.182748 Proxy ID: {00000000-0000-0000-0000-000000000000}
03:43:26.182748 Proxy Bypass: true
03:43:26.182748 [Server - END]
03:43:26.182748 Used proxy list was empty
03:43:26.182748 [Server Selection - END]
03:43:26.198374 [Check for Updates - START]
03:43:26.464000 Result Code: 0x00010000
03:43:26.464000 Result Message: OK
03:43:26.464000 Component Status Changes:
03:43:26.464000 None
03:43:26.464000 [Component - START]
03:43:26.464000 Component ID: {x}
03:43:26.464000 Available Updates: 1
03:43:26.464000 [Package - START]
03:43:26.464000 Item: Virus Definitions
03:43:26.464000 Description: Norton AntiVirus Definitions
03:43:26.464000 File: 1397107610jtun_csapix86en140409023.m35
03:43:26.464000 Sequence Name: CurDefs
03:43:26.464000 Sequence Number: 140409035
03:43:26.464000 [Package - END]
03:43:26.464000 [Component - END]
03:43:26.464000 [Check for Updates - END]
03:43:26.464000 [Package Download - START]
03:43:26.464000 Component: {x}
03:43:26.464000 File: 1397107610jtun_csapix86en140409023.m35
03:43:26.964003 Result Code: 0x00010000
03:43:26.964003 Result Message: OK
03:43:26.964003 [Package Download - END]
03:43:26.964003 [Package Decompression - START]
03:43:26.964003 Component: {x}
03:43:26.964003 File: 1397107610jtun_csapix86en140409023.m35
03:43:26.995254 Result Code: 0x00010000
03:43:27.010879 Result Message: OK
03:43:27.010879 [Package Decompression - END]
03:43:27.010879 [Initialize Package Installs - START]
03:43:27.010879 Result Code: 0x00010000
03:43:27.010879 Result Message: OK
03:43:27.010879 Component Status Changes:
03:43:27.010879 None
03:43:27.010879 [Initialize Package Installs - END]
03:43:27.010879 [Package Install - START]
03:43:27.010879 Component: {x}
03:43:27.010879 File: 1397107610jtun_csapix86en140409023.m35
03:43:27.010879 Action Item: CSWin.dis
03:43:27.010879 Result Code: 0x00010000
03:43:27.010879 Result Message: OK
03:43:27.010879 [Package Install - END]
03:43:27.010879 [Finalize Pacakge Installs - START]
03:43:29.104642 Result Code: 0x00010000
03:43:29.104642 Result Message: OK
03:43:29.104642 Component Status Changes:
03:43:29.104642 None
03:43:29.104642 [Finalize Pacakge Installs - END]
03:43:29.104642 [Finalize Session - START]
03:43:29.104642 Result Code: 0x00010000
03:43:29.104642 Result Message: OK
03:43:29.104642 Component Status Changes:
03:43:29.104642 None
03:43:29.104642 [Finalize Session - END]
03:43:29.104642 [Session Results - START]
03:43:29.104642 Session Result Code: 0x00010000
03:43:29.104642 Session Result Message: OK
03:43:29.104642 [Component Result - START]
03:43:29.104642 Component ID: {x}
03:43:29.104642 Display Name: SPE 7.5 AV Definitions for x86-windows
03:43:29.104642 PVL: SPE 7.5 AV Definitions for x86-windows_MicroDefsB.CurDefs_SymAllLanguages
03:43:29.104642 Result Code: 0x00010000
03:43:29.104642 Result Message: OK
03:43:29.104642 [Package Result - START]
03:43:29.104642 File: 1397107610jtun_csapix86en140409023.m35
03:43:29.104642 Result Code: 0x80012000
03:43:29.104642 Result Message: UNKNOWN
03:43:29.104642 [Package Result - END]
03:43:29.104642 [Component Result - END]
03:43:29.104642 [Session Results - END]
03:43:29.104642 [Session Summary - START]
03:43:29.104642 Components: 1
03:43:29.120267 Packages: 1
03:43:29.120267 Success: 0
03:43:29.120267 Fail: 1
03:43:29.120267 [Session Summary - END]