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Cannot log to SEPM

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I need a solution

Hi!

Service SQLANYs_sem5 won't starting up, at the vent viewer i see error from SQLANY12.0 "SQLANYs_sem5"

Here's my sc.server-0.log

2014-04-21 16:13:35.009 THREAD 12 SEVERE: ================== Server Environment ===================
2014-04-21 16:13:35.009 THREAD 12 SEVERE: os.name = Windows Server 2008 R2
2014-04-21 16:13:35.009 THREAD 12 SEVERE: os.version = 6.1
2014-04-21 16:13:35.009 THREAD 12 SEVERE: os.arch = x64
2014-04-21 16:13:35.009 THREAD 12 SEVERE: java.version = 1.7.0_09
2014-04-21 16:13:35.009 THREAD 12 SEVERE: java.vendor = Oracle Corporation
2014-04-21 16:13:35.009 THREAD 12 SEVERE: java.vm.name = Java HotSpot(TM) Server VM
2014-04-21 16:13:35.009 THREAD 12 SEVERE: java.vm.version = 23.5-b02
2014-04-21 16:13:35.009 THREAD 12 SEVERE: java.home = C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\jre
2014-04-21 16:13:35.009 THREAD 12 SEVERE: catalina.home = C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat
2014-04-21 16:13:35.009 THREAD 12 SEVERE: java.user = null
2014-04-21 16:13:35.009 THREAD 12 SEVERE: user.language = ru
2014-04-21 16:13:35.009 THREAD 12 SEVERE: user.country = RU
2014-04-21 16:13:35.009 THREAD 12 SEVERE: scm.server.version = 12.1.2015.2015
2014-04-21 16:14:37.782 THREAD 12 SEVERE:
org.apache.tomcat.dbcp.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory ([Sybase][JDBC Driver][SQL Anywhere]Database server not found)
    at org.apache.tomcat.dbcp.dbcp.BasicDataSource.createPoolableConnectionFactory(BasicDataSource.java:1549)
    at org.apache.tomcat.dbcp.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1388)
    at org.apache.tomcat.dbcp.dbcp.BasicDataSource.getConnection(BasicDataSource.java:1044)
    at com.sygate.scm.server.db.util.DatabaseUtilities.getDataSourceDBConnection(DatabaseUtilities.java:398)
    at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:285)
    at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:270)
    at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:260)
    at com.sygate.scm.server.db.util.DatabaseUtilities.getDBConnection(DatabaseUtilities.java:2490)
    at com.sygate.scm.server.db.util.DatabaseUtilities.testConnection(DatabaseUtilities.java:2447)
    at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:131)
    at org.apache.catalina.core.StandardWrapper.initServlet(StandardWrapper.java:1266)
    at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1185)
    at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:1080)
    at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:5015)
    at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5302)
    at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
    at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:895)
    at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:871)
    at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:615)
    at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:649)
    at org.apache.catalina.startup.HostConfig$DeployDescriptor.run(HostConfig.java:1585)
    at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
    at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
    at java.util.concurrent.FutureTask.run(FutureTask.java:166)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1110)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:603)
    at java.lang.Thread.run(Thread.java:722)
Caused by: java.sql.SQLException: [Sybase][JDBC Driver][SQL Anywhere]Database server not found
    at sybase.jdbc4.sqlanywhere.IDriver.makeODBCConnection(Native Method)
    at sybase.jdbc4.sqlanywhere.IDriver.connect(IDriver.java:772)
    at org.apache.tomcat.dbcp.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:38)
    at org.apache.tomcat.dbcp.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:582)
    at org.apache.tomcat.dbcp.dbcp.BasicDataSource.validateConnectionFactory(BasicDataSource.java:1556)
    at org.apache.tomcat.dbcp.dbcp.BasicDataSource.createPoolableConnectionFactory(BasicDataSource.java:1545)
    ... 26 more
2014-04-21 16:14:37.782 THREAD 12 SEVERE:  in: com.sygate.scm.server.servlet.StartupServlet
com.sygate.scm.server.util.ScmServerError: Failed to connect to database after tried 20 times, please start the database!
    at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:132)
    at org.apache.catalina.core.StandardWrapper.initServlet(StandardWrapper.java:1266)
    at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1185)
    at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:1080)
    at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:5015)
    at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5302)
    at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
    at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:895)
    at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:871)
    at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:615)
    at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:649)
    at org.apache.catalina.startup.HostConfig$DeployDescriptor.run(HostConfig.java:1585)
    at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
    at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
    at java.util.concurrent.FutureTask.run(FutureTask.java:166)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1110)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:603)
    at java.lang.Thread.run(Thread.java:722)
2014-04-21 16:14:37.876 THREAD 12 SEVERE: DomainId: null
SiteId: null
ServerId: 9D73563FC0A8004B017A69262C87901E
SystemEventId: 1281
EventDesc: Непредвиденная ошибка сервера.
MessageId: 1
ErrorCode: 268500992
com.sygate.scm.server.util.ScmServerError: Failed to connect to database after tried 20 times, please start the database!
    at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:132)
    at org.apache.catalina.core.StandardWrapper.initServlet(StandardWrapper.java:1266)
    at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1185)
    at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:1080)
    at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:5015)
    at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5302)
    at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
    at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:895)
    at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:871)
    at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:615)
    at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:649)
    at org.apache.catalina.startup.HostConfig$DeployDescriptor.run(HostConfig.java:1585)
    at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
    at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
    at java.util.concurrent.FutureTask.run(FutureTask.java:166)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1110)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:603)
    at java.lang.Thread.run(Thread.java:722)
com.sygate.scm.server.util.ServerException: Непредвиденная ошибка сервера.
    at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:385)
    at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:354)
    at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:350)
    at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:280)
    at org.apache.catalina.core.StandardWrapper.initServlet(StandardWrapper.java:1266)
    at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1185)
    at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:1080)
    at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:5015)
    at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5302)
    at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
    at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:895)
    at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:871)
    at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:615)
    at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:649)
    at org.apache.catalina.startup.HostConfig$DeployDescriptor.run(HostConfig.java:1585)
    at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
    at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
    at java.util.concurrent.FutureTask.run(FutureTask.java:166)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1110)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:603)
    at java.lang.Thread.run(Thread.java:722)
Caused by: com.sygate.scm.server.util.ScmServerError: Failed to connect to database after tried 20 times, please start the database!
    at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:132)
    ... 17 more
2014-04-21 16:14:40.938 THREAD 12 SEVERE: SEM: Connect to database failed
java.sql.SQLException: SEM: Connect to database failed
    at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:341)
    at com.sygate.scm.server.util.logging.DbLogHandler.publish(DbLogHandler.java:58)
    at java.util.logging.Logger.log(Logger.java:522)
    at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:387)
    at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:354)
    at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:350)
    at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:280)
    at org.apache.catalina.core.StandardWrapper.initServlet(StandardWrapper.java:1266)
    at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1185)
    at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:1080)
    at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:5015)
    at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5302)
    at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
    at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:895)
    at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:871)
    at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:615)
    at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:649)
    at org.apache.catalina.startup.HostConfig$DeployDescriptor.run(HostConfig.java:1585)
    at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
    at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
    at java.util.concurrent.FutureTask.run(FutureTask.java:166)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1110)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:603)
    at java.lang.Thread.run(Thread.java:722)
Caused by: java.lang.NullPointerException
    at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:289)
    ... 23 more

and here's my catalina.out

[TraceMgr] Opening log file C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat/logs\ajaxswing.log
Protecting dada/output/agent folder with ACLs ...
Has valid SAV license
Info>> No SNAC license file in C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\etc\license
Inside startup service Init
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection

How can i fix this ? Thank you


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