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SMSMSE 7.5.0.56 service crashing

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I need a solution

Server contents:

  • Server 2008 R2 X64
  • Microsoft Exchange 2010

I get a log in my event viewer:

Faulting application name: SAVFMSESp.exe, version: 7.5.0.56, time stamp: 0x52f4c2f4
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000374
Fault offset: 0x000ce753
Faulting process id: 0x1e08
Faulting application start time: 0x01cf6607b2425119
Faulting application path: d:\Program Files (x86)\Symantec\SMSMSE\7.5\Server\SAVFMSESp.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: c6c8a217-d1fb-11e3-9457-d4ae5275379e

then it is shortly followed by:

Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: SAVFMSESp.exe
P2: 7.5.0.56
P3: 52f4c2f4
P4: StackHash_599b
P5: 6.1.7601.18247
P6: 521ea8e7
P7: c0000374
P8: 000ce753
P9:
P10:

Attached files:

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_SAVFMSESp.exe_b441605d1f742d208d53d1f33be9bd24d9959f1b_253ac26f

Analysis symbol:
Rechecking for solution: 0
Report Id: c6c8a217-d1fb-11e3-9457-d4ae5275379e
Report Status: 4

I have googled and found nothing on the new version. It started after i upgraded from 7.2 which was working amazingly. It is also blocking messages that were always safe but now it thinks they are spam.


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