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Early Launch Anti-Mailware status issue

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I need a solution

Hello everyone,

I am using Symantec Endpoint Protection Manager 12.1.2 and I am currently having an issue. As shown in this screen shot, I have a few clients that are showing the Early Launch Anti-Malware driver status as Disabled. This is causing my home page to show as something is wrong. The thing is, I disabled the Early Launch Anti-Malware in the policy that effects this group. It should show disabled by policy. The other strange thing is, I am not sure how this would have been installed, because these are not Windows 8 machines. These machines are either XP, Server 2000 (ugh, I know...), or Server 2003.

How do I get these to show as disabled by policy, or uninstall the driver from these clients?

 

Thanks


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