HI
The problem is the so called "shortcut" virus whitch "transformes" all of the content in to a shortcut that cant be opened,and you must show hidden folders,or you must change the attributes and so on.................. The biggest problem is that SEP has no idea about the virus.I have this problem on 30 + computers with Sep 12.1.2, (with all components installed) Windows XP SP3 (patched) .
So far have folowed the folowing suggestions from a previous post
"To Harden your Network use these customized policies
Autorun.inf
http://www.symantec.com/docs/TECH104909
LNK files (stuxnet and other worms)
http://www.symantec.com/business/security_response/securityupdates/list.jsp?fid=adc
Trojan
http://www.symantec.com/business/support/index?page=content&id=TECH95124&locale=en_US"
+ Used power eraser that did not solved the problem
With all the tweaking of the app & dev policy i achived to stop the virus from spreading,the executebles from the infected USB are blocked,the content can be copied to the desktop and the USB can be formated and aftwerwards its clean.This is no problem for me but for someone in a location without an IT person that handles 30-40 USB`s per day from diferent customers its a problem.I have googled and saddly havent found any software that solves this problem.I am pretty sure that SEP 12.1.2 does not even reports that a virus is found.I hope that there is some standaolne tool from Symantec
Please Advise