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SEP client not install

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I need a solution

Hi guys,

SEP Client 12.1.4100 not install in Windows 2008 SP1 32-bits.

This appears in SEP_INST.log

 

MSI (s) (98:F8) [14:59:35:520]: Running as a service.
MSI (s) (98:F8) [14:59:35:520]: Opening per-machine managed SourceList.
MSI (s) (98:F8) [14:59:35:520]: User will be allowed to modify contents of SourceList.
MSI (s) (98:F8) [14:59:35:520]: Added new source 'C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.4100.4126.105\Data\Cached Installs\' with index '2'
MSI (s) (98:B4) [14:59:35:535]: Executing op: ActionStart(Name=setiCollect_StartService,Description=Gathering detailed information,Template=[1])
AddCacheAsInstallSource Successfully added C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.4100.4126.105\Data\Cached Installs\ as source dir for {1FDE5016-DDB2-44CC-B998-0929A41CD595}
MSI (s) (98:B4) [14:59:35:535]: Executing op: CustomActionSchedule(Action=setiCollect_StartService,ActionType=1345,Source=BinaryData,Target=setiCollect,)
MSI (s) (98:B4) [14:59:35:535]: Executing op: ActionStart(Name=StartServices,Description=Starting services,Template=Service: [1])
MSI (s) (98:B4) [14:59:35:535]: Executing op: ProgressTotal(Total=1,Type=1,ByteEquivalent=1300000)
MSI (s) (98:B4) [14:59:35:535]: Executing op: ServiceControl(,Name=SepMasterService,Action=1,Wait=1,)
MSI (s) (98:B4) [14:59:39:217]: Executing op: ActionStart(Name=ShowServiceProgress_RB,Description=Executing rollback script via service,Template=[1])
MSI (s) (98:B4) [14:59:39:217]: Executing op: CustomActionSchedule(Action=ShowServiceProgress_RB,ActionType=3329,Source=BinaryData,Target=ShowServiceProgress_RB,CustomActionData={5C0EB4CF-2D9D-4DB4-ACDE-84DF12F4ED0D};SOFTWARE\Symantec\Symantec Endpoint Protection;Executing rollback script via service;)
MSI (s) (98:B4) [14:59:39:217]: Executing op: ActionStart(Name=ShowServiceProgress,Description=Executing install script via service,Template=[1])
MSI (s) (98:B4) [14:59:39:217]: Executing op: CustomActionSchedule(Action=ShowServiceProgress,ActionType=3073,Source=BinaryData,Target=ShowServiceProgress,CustomActionData={5C0EB4CF-2D9D-4DB4-ACDE-84DF12F4ED0D};SOFTWARE\Symantec\Symantec Endpoint Protection;Executing install script via service;)
MSI (s) (98:08) [14:59:39:233]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI885C.tmp, Entrypoint: ShowServiceProgress
ScriptGen: ShowServiceProgress() MSIRUNMODE_SCHEDULED
ScriptGen: ShowServiceProgress() calling WaitForSingleObject(scriptStarted) ...
ScriptGen: ShowServiceProgress() WaitForSingleObject(scriptStarted) returned WAIT_TIMEOUT
ScriptGen: ShowServiceProgress() Look for timeout starting SepMasterService or other failure loading SIS.dll.
ScriptGen: CancelInstallation() instructed SIS to rollback
ScriptGen: ShowServiceProgress() returning early due to previous error.
MSI (s) (98:B4) [15:00:09:263]: User policy value 'DisableRollback' is 0
MSI (s) (98:B4) [15:00:09:263]: Machine policy value 'DisableRollback' is 0
Action ended 15:00:09: InstallFinalize. Return value 3.

Any idea..?

Thanks.

 


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