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PGP mail policy update question

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I need a solution

I see mail sitting unsent in my Symantec PGP server, I think my issue might by what is happening in the article below:

http://www.symantec.com/business/support/index?pag...

This article suggests:

"Update your mail policy to remove key lookups for the specified keyserver or PGP Global Directory."

 

How do I go about doing this please?


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