Hi, I have a greenfiled Exchange environment for my new employer. We migrated away from another group managing/hosting our Exchange. We're a non-profit and we don't have a support agreement, only license seats. Support costs over $1K! So I am asking you all for some help.
Here's my scenario:
- New install of AD/Exchange 2013 SP1, w/ SMS for MS Exchange 7.5.0.56. As a consultant in the past, I've installed and maintained SMSFMSE for dozens for clients on Exchange 2010 and older, but am new to Exchange 2013.
- Mail works great Exchange server itself is healthy.
- SMSFMSE Premium Anti-Spam feature is licensed and enabled.
- AV and anti-spam definitions are coming in no problem.
- Monitors tab shows all is well.
- Spam scoring threshold is set to 70.
- All anti-spam settings are set to accept but redirect to an alt. recipient, and log the action. Verified that alt. recipient mailbox works (mail does send and receive from it).
- Set up a content filtering rule to block .zip, .rar, and .exe files. and enabled the rule.
- I do have a SEP client on here if that's relevant. But ts only set to do basic malware protection for the server.
The problems are:
- I'm not seeing any logging of anything except definition updates and service stops and starts. Nothing's in quarrantine.
- We are still getting a lot of spam - genius web people had our staff e-mails as hard mail links on the website for a few weeks before I noticed and threw a fit.
- I can send myself .zip ifles from outside e-mail addresses all day despite the enabled wildcard rule blocking them.
- In the front home page for SMSFMSE there are a bunch of reporting fields (the big graph and all that), and nothing reports any activity... everything's just blank.
I am missing something obvious here. I've stopped and started the services, disabled and re-enabled Premium Anti-Spam. It’s difficult to reboot the mail server since it’s a production server, but I did that last weekend and still it didn't help. What do I have to do to get Symantec Mail Security software to just start dealing with mail? It’s like it’s not seeing any mail currently coming through the transport pipeline.
Thanks,
Andy in Little Rock