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Not allowed to add to exception ??

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I need a solution

Hi,

Some false positive virus were detected by SEP. I would like to add them to exception from report. But I can't do it.

Also want to find them in exceptions list but not found.

Furthermore, Symantec replied those files will be removed from detection. When will it start ?

Since user can't access those files...

Please advice.

 

Thnaks


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