Hi, I know this is kind of silly to ask, but still hoping to get some clarifications.
I was reading through the the update description and under the "Unsupported platforms" section, it is stated that the 8340 was listed as unsupported with a condition.
"(8220, 8240, 8260, 8320 purchased on or before May 2008 (based on the Optiplex GX745 platform), and 8340 (PowerEdge 860 version) purchased on or before November 2008 hardware platforms are unsupported.)"
We have a SMG 8340 appliance that was puchased in June 2009. So based on above description, i can still proceed with the upgrade right?
If thats the case, technically the 8340 is capable of upgrading to version 10.0.1-2 right? Will the 8340 bootup and function in this version?
My next question is how does Symantec determines whether the SMG appliance is supported or not for the new version release. It seems to me that the SMG 8340 whether before or after November 2008 are actually the same hardware specifications.
Any ideas?
Thank You and Regards,
Hans