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PGP Whole disk 9.10 - Can't mount encrypted disk

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I need a solution

Hi,

 

I having been using this product for 3 years to encrypt certain data files. Today for some reason it it does not recognise that the virtual disk exists and will not give me the mount option from PGP desktop.

It seems it wants to create encrypted disk as if nothing had been previousely set up.

If I go through a create new virtual encrypted disk will it give me access to the existing files.

Can anyone help?

thanks.


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