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Mobile Security Proxy ignoring

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I need a solution

 

Hey,

Please see the attach files that explain our issue with Symantec Mobile Security.

The main issue is that the application is ignoring our Proxy settings.

And the map is not showing the pointer locating the device.

So we can't use the GCM way to control and send command to our devices.

Topology:

DMZ: Reverse Proxy with Trusted Certificate.
DMZ: Symantec Security Gateway.
LAN: Symantec Mobile Security.
 

Devices information we made tests:

Device: Samsung Tab 2.

OS: 4.0.3

Device: Samsung Galaxy Nexus

OS 4.2

Device: Samsung Galaxy S2

OS: 4.0.3

 

Thanks.


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