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Symantec Web Gateway

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I need a solution

Gents

Doing a PoC for a customer for Web Gateway, need to get this right... so far, i was able to get the appliance up and running, set up a few policies and tested it on 10 IT users configuring the ports manually just to make sure nothing is wrong.

The environment is a mixed OS: Windows XP and Windows 7, Browsers: IE8, 9 and Firefox a few Chromes...

My problem is at the policies, i have a simple configurtaion:

Policy number 1 (high) with all the web content i need filtered out applied to AD group "Internet Access"

Policy number 2 (low) with the all the web content i need blocked applied to "all computers"

I need a third higher priority policy to place above the Policy Number 1 here for authentication only, this is where my problem starts...

There are a few machines the system allow and fullfill the requestes but the majority the system simples open the broswer windows and stays there no error no nothing just the message... "trying to connect" and stays there forever...

If i remove the authentication then all works...

NTLM is OK

LDAP is OK and see the AD groups ok as well..

Where do i need to look to get this right?

Cheers


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