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Super Silent Enrollment Install Not Adding Users to Access List

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I need a solution

 

Hello,

I am attempting to configure PGP to deploy in super silent mode. I've installed the package using the following parameters:

msiexec /i  c:\PGPDesktop32.msi  PGP_INSTALL_DISABLESSOENROLL=0 /quiet /norestart

 

I am finding that when I process enrollments in this way, the currently logged in user is not being added to the access list. It appears to be adding a different user that only exists for Desktop Authority Controls. If I log out once encryption has begun, and then log back in to the user I would like to add, it then appears to add the user correctly.

 

I've also seen cases when enrolling in this way that the computer or the user does not appear on the server as enrolled.

 

The interesting thing is the whole processed worked fine for about a week when we first tried the super silent mode, but then it stopped working.

I've also tried installing without the /norestart parameter as was suggested for someone else having a similar issue, but that did not resolve the issue either.

 

Any advice would be appreciated.


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