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Chrome Application Monitoring Failure

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I need a solution

I have tried monitoring Chrome by following the instructions at the link below:

I added chrome\.exe manually.  Firefox is already there, so I don't know why Chrome is not added by default since it is probably more popular and more widely used than Firefox at this point.

https://www-secure.symantec.com/connect/forums/dlp...

 

 

 

For this example, we'll use Google's Chrome browser (chrome.exe)

To do this, you'll need to add the Chrome executable into the Application Monitoring through the Enforce web console.

First login to the Enforce web console and go to System> Agents> Application Monitoring

Look for an application entry labeled "Chrome or Google Chrome".  If you do not see an entry for Google's Chrome, click "Add Application"

Fill out the "Name" field.  Use something to descibe the application, such as "Google Chrome".

Also fille out the "Original Filename" field.  This field is the executable filename for the application you would like the endpoint to monitor.

For chrome, you would enter "chrome\.exe".  Note the \ before the .exe and that this is required in the filename for any executable.

Next select the following options that apply under "Application Monitoring Configuration"

  • Network Access
  • Print/Fax
  • Send to Clipboard
  • Filesystem Activity

Now click "Save" and you have completed adding firefox to application monitoring for the endpoint agent.

Just to note, you can also use this process to add in other applications such as Google's Chrome web browser.

For Firefox specifically, there's one last thing to configure.  In the Enforce web console, go to System > Agents > Agent Configuration

Click on the configuration that's currently setup for your endpoint agents.  Note, if you have multiple configuration, this will need to be configured in each agent configuration.

 

It doesn't work. We have Network Monitor and Endpoint DLP agent enabled.

When uploading a file to the web with IE 8, it is detected.  When uploading the same file to the same location from the same PC with Chrome it is not detected.

chrome.jpg

What else is needed to get Chrome application monitoring to work?

 


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