Every time it seems that I upgrade DLP my custom attributes break. Right now if an incident comes in I have it set to email the users manager and to cc me on it. For some reason now it does not see the users manager through the custom attributes and when I go into the incident the whole attributes field is blank. If I click on the Lookup button it then populates the attributes field. So why is DLP not populating the attributes automatically?
Here is part of the log.
Apr 22, 2013 4:58:45 PM (SEVERE) Thread: 15 [com.vontu.enforce.workflow.attributes.AttributeLookupLoader.loadFromDatabase] Error loading plugin [LDAP Connection]
java.lang.ClassNotFoundException: com.vontu.directory.ldap.LdapLookup
at java.net.URLClassLoader$1.run(URLClassLoader.java:202)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(URLClassLoader.java:190)
at java.lang.ClassLoader.loadClass(ClassLoader.java:306)
at java.lang.ClassLoader.loadClass(ClassLoader.java:247)
at com.vontu.enforce.workflow.attributes.ldap.LdapLookupFactory.<init>(LdapLookupFactory.java:22)
at com.vontu.enforce.workflow.attributes.ldap.LdapLookupFactoryInitializer.getLookupFactory(LdapLookupFactoryInitializer.java:41)
at com.vontu.enforce.workflow.attributes.AttributeLookupLoader.createPluginFactory(AttributeLookupLoader.java:107)
at com.vontu.enforce.workflow.attributes.AttributeLookupLoader.loadFromDatabase(AttributeLookupLoader.java:91)
at com.vontu.enforce.workflow.attributes.AttributeLookupLoader.getPluginChain(AttributeLookupLoader.java:69)
at com.vontu.enforce.workflow.attributes.AttributeLookupLoader$$FastClassByCGLIB$$80368f70.invoke(<generated>)
at net.sf.cglib.proxy.MethodProxy.invoke(MethodProxy.java:191)
at org.springframework.aop.framework.Cglib2AopProxy$CglibMethodInvocation.invokeJoinpoint(Cglib2AopProxy.java:688)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:110)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.aop.framework.Cglib2AopProxy$DynamicAdvisedInterceptor.intercept(Cglib2AopProxy.java:621)
at com.vontu.enforce.workflow.attributes.AttributeLookupLoader$$EnhancerByCGLIB$$34f2cfd.getPluginChain(<generated>)
at com.vontu.enforce.workflow.attributes.CustomAttributeLookup.doReloadPlugins(CustomAttributeLookup.java:137)
at com.vontu.enforce.workflow.attributes.CustomAttributeLookup.reloadPlugins(CustomAttributeLookup.java:580)
at com.vontu.enforce.workflow.attributes.notification.ReloadLookupPluginsListener.reloadPlugins(ReloadLookupPluginsListener.java:76)
at com.vontu.enforce.workflow.attributes.notification.ReloadLookupPluginsListener.access$300(ReloadLookupPluginsListener.java:26)
at com.vontu.enforce.workflow.attributes.notification.ReloadLookupPluginsListener$ReloadEventHandler.run(ReloadLookupPluginsListener.java:121)
at com.vontu.util.concurrent.QueueingTask.performWork(QueueingTask.java:41)
at com.vontu.util.concurrent.WorkerThread.run(WorkerThread.java:57)
Apr 22, 2013 4:58:45 PM (SEVERE) Thread: 15 [com.vontu.enforce.workflow.attributes.AttributeLookupLoader.loadFromDatabase] Error loading plugin [Charlie LDAP Lookup]
java.lang.ClassNotFoundException: com.vontu.directory.ldap.LdapLookup
at java.net.URLClassLoader$1.run(URLClassLoader.java:202)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(URLClassLoader.java:190)
at java.lang.ClassLoader.loadClass(ClassLoader.java:306)
at java.lang.ClassLoader.loadClass(ClassLoader.java:247)
at com.vontu.enforce.workflow.attributes.ldap.LdapLookupFactory.<init>(LdapLookupFactory.java:22)
at com.vontu.enforce.workflow.attributes.ldap.LdapLookupFactoryInitializer.getLookupFactory(LdapLookupFactoryInitializer.java:41)
at com.vontu.enforce.workflow.attributes.AttributeLookupLoader.createPluginFactory(AttributeLookupLoader.java:107)
at com.vontu.enforce.workflow.attributes.AttributeLookupLoader.loadFromDatabase(AttributeLookupLoader.java:91)
at com.vontu.enforce.workflow.attributes.AttributeLookupLoader.getPluginChain(AttributeLookupLoader.java:69)
at com.vontu.enforce.workflow.attributes.AttributeLookupLoader$$FastClassByCGLIB$$80368f70.invoke(<generated>)
at net.sf.cglib.proxy.MethodProxy.invoke(MethodProxy.java:191)
at org.springframework.aop.framework.Cglib2AopProxy$CglibMethodInvocation.invokeJoinpoint(Cglib2AopProxy.java:688)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:110)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.aop.framework.Cglib2AopProxy$DynamicAdvisedInterceptor.intercept(Cglib2AopProxy.java:621)
at com.vontu.enforce.workflow.attributes.AttributeLookupLoader$$EnhancerByCGLIB$$34f2cfd.getPluginChain(<generated>)
at com.vontu.enforce.workflow.attributes.CustomAttributeLookup.doReloadPlugins(CustomAttributeLookup.java:137)
at com.vontu.enforce.workflow.attributes.CustomAttributeLookup.reloadPlugins(CustomAttributeLookup.java:580)
at com.vontu.enforce.workflow.attributes.notification.ReloadLookupPluginsListener.reloadPlugins(ReloadLookupPluginsListener.java:76)
at com.vontu.enforce.workflow.attributes.notification.ReloadLookupPluginsListener.access$300(ReloadLookupPluginsListener.java:26)
at com.vontu.enforce.workflow.attributes.notification.ReloadLookupPluginsListener$ReloadEventHandler.run(ReloadLookupPluginsListener.java:121)
at com.vontu.util.concurrent.QueueingTask.performWork(QueueingTask.java:41)
at com.vontu.util.concurrent.WorkerThread.run(WorkerThread.java:57)
Apr 22, 2013 4:58:45 PM (SEVERE) Thread: 15 [com.vontu.enforce.workflow.attributes.AttributeLookupLoader.loadFromDatabase] Error loading plugin [Alpha LDAP Lookup]
java.lang.ClassNotFoundException: com.vontu.directory.ldap.LdapLookup
at java.net.URLClassLoader$1.run(URLClassLoader.java:202)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(URLClassLoader.java:190)
at java.lang.ClassLoader.loadClass(ClassLoader.java:306)
at java.lang.ClassLoader.loadClass(ClassLoader.java:247)
at com.vontu.enforce.workflow.attributes.ldap.LdapLookupFactory.<init>(LdapLookupFactory.java:22)
at com.vontu.enforce.workflow.attributes.ldap.LdapLookupFactoryInitializer.getLookupFactory(LdapLookupFactoryInitializer.java:41)
at com.vontu.enforce.workflow.attributes.AttributeLookupLoader.createPluginFactory(AttributeLookupLoader.java:107)
at com.vontu.enforce.workflow.attributes.AttributeLookupLoader.loadFromDatabase(AttributeLookupLoader.java:91)
at com.vontu.enforce.workflow.attributes.AttributeLookupLoader.getPluginChain(AttributeLookupLoader.java:69)
at com.vontu.enforce.workflow.attributes.AttributeLookupLoader$$FastClassByCGLIB$$80368f70.invoke(<generated>)
at net.sf.cglib.proxy.MethodProxy.invoke(MethodProxy.java:191)
at org.springframework.aop.framework.Cglib2AopProxy$CglibMethodInvocation.invokeJoinpoint(Cglib2AopProxy.java:688)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:110)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.aop.framework.Cglib2AopProxy$DynamicAdvisedInterceptor.intercept(Cglib2AopProxy.java:621)
at com.vontu.enforce.workflow.attributes.AttributeLookupLoader$$EnhancerByCGLIB$$34f2cfd.getPluginChain(<generated>)
at com.vontu.enforce.workflow.attributes.CustomAttributeLookup.doReloadPlugins(CustomAttributeLookup.java:137)
at com.vontu.enforce.workflow.attributes.CustomAttributeLookup.reloadPlugins(CustomAttributeLookup.java:580)
at com.vontu.enforce.workflow.attributes.notification.ReloadLookupPluginsListener.reloadPlugins(ReloadLookupPluginsListener.java:76)
at com.vontu.enforce.workflow.attributes.notification.ReloadLookupPluginsListener.access$300(ReloadLookupPluginsListener.java:26)
at com.vontu.enforce.workflow.attributes.notification.ReloadLookupPluginsListener$ReloadEventHandler.run(ReloadLookupPluginsListener.java:121)
at com.vontu.util.concurrent.QueueingTask.performWork(QueueingTask.java:41)
at com.vontu.util.concurrent.WorkerThread.run(WorkerThread.java:57)
Apr 22, 2013 4:58:45 PM (INFO) Thread: 15 [com.vontu.logging.LocalLogWriter.write] No Custom Attribute Lookup Plug-in was loaded. No Custom Attribute Lookup Plug-in was found.
Apr 22, 2013 4:58:45 PM (INFO) Thread: 15 [com.vontu.enforce.workflow.attributes.notification.ReloadLookupPluginsListener.reloadPlugins] Custom Attribute Lookup plugin reload requested, but no plugins found.