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SEPM Console Not Showing SEP Client Correctly

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I need a solution

Background: I have an AD structure that's replicating to our SEPM's. Hosts check in and show a 'green' dot which signifies that the SEP client is checking in correctly. This doesn't seem to be the case.

Problem: The SEP clients are installed correctly on the host(s), pulling down policy, pulling down definitions, but do not appear correctly in the SEPM console. The only object within the SEPM is the AD object, but not the actual 'check-in' icon showing a green dot. There are plenty of licenses as well and the communication between the client and server is functioning correctly. It just seems that the SEPM console cannot verify and shows the client as 'Offline' and has never checked into the console.

Note: I've blanked out the hostnames for security purposes.

 


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