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Help with client install packages.

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I need a solution

I am trying to make a client install package in Install Packages. I have it setup with

Symantec Endpoint Protection version 12.1.2015.2015 for WIN32BIT.

Maintain existing client features

Initial Settings

Default Client installation settings.

Download the client package from the management server

Upgrade schedule From 00:01 to 12:59

Distribute upgrade over 7 days.

Those are the settings for the Client install package I have in the Install packages for one of the groups.

I thought this should upgrade the client that is 11 to 12.1 when the client checks in is that right? I have it set for the clients to check in every 30 mins right now. The problem is that with this setup I'm only getting about 50% of the clients upgraded and I can't figure out why. Any clues or help would be much appreciated.

Thank you.


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