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Symantec Email Proxy deleted the following email message

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I need a solution

I know this is a topic that has been coverd on the forum's for an extended period of time.  I wanted to share the issue that we are having.  We have Symantec Endpoint Protection 11 running on Windows 2008 Standard server, which then supplies antivirus protection to 3 Windows XP machines.  They use hosted exchange through a 3rd party and have their email deliverd to Outlook 2010 on their machines.  One indiviudal is not able to receive mail from someone at their sister company and they only receive the following message:  

 

 

From: Symantec Email Proxy

Sent: Wednesday, May 01, 2013 11:21 AM

Subject: Symantec Email Proxy Deleted Message

 

Symantec Email Proxy deleted the following email message:

 

From:

To:

Subject: 

 

We have disabled the Outlook and Internet Email Auto-Protect on the client's station but we are met with the same results.  If anyone has any other suggestions or a possible resolution it would be greatly appreciated.  

 


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