I need a solution
We have a policy set up within our SMG to hold a suspected spam message in quarantine and the user will receive an email notification from SpamAdmin stating that they have a message quarantined as spam and it shows a link for them to click on to sign in with their windows username/password. For some reason the past two users we have created within our Active Directory Users OU is not getting these same notifications when a message is quarantined, the message is quarantined they just don't get a notification in email. We have directory interegration enabled and it is working for other users in our Active Directory Users OU.
Any ideas what could cause this?