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How to handle infections that aren't detected by SEP

I need a solution We have a third party service that detects when our machines are attemping to connect to known bot networks.  When we receive these alerts, we send a desktop technician to take a...

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Java 1.7.0.7

I need a solution In my env. i have to use Java for Kronos - payroll  system as well as managing cisco ASA etc.i have SEPM 12.1 RU3 with a mix of SEP 12.1.2015 and 12.1.3 clients installed. I'm...

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SEP 12 Console Installatioin - recovery file not detected automatically

I need a solution Hello, I am attempting to install SEP 12 on a brand new Windows Server 2008 server.I have reached part of the wizard to configure Management Server. Unfortunately it did not detect...

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Endpoint Protection Manager runs LiveUpdate return code = 4

I need a solution I've been having a problem for two weeks now where after I upgraded from SEPM 11.0 to 12.1 I now encounter this error"LiveUpdate encountered one or more errors. Return code = 4"From...

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replace client communication

I need a solution In our organisation some of sep clients are not getting updates from Symantec endpoint protection server, After some analysis found that the clients which have not been updated that...

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Informations about Private Insight server

I need a solution Hi all,SEP 12.1.3 contains as a new feature "Integration with Insight for Private Clouds appliance", which seems to mean that SEP is able to work with a local Insight reputation...

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rollback issue

I need a solution Roll back issue. Please helpsep log=== Verbose logging started: 21-06-2013  22:50:22  Build type: SHIP UNICODE 5.00.9200.00  Calling process: C:\Windows\system32\msiexec.exe === MSI...

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Access to Symantec Web Gateway

I need a solution Hiquestion 1is there anyway to restrict access to Symantec Web Gateway just from the Management Interface Only ??? question 2is there anyway to restrict access to Symantec Web...

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DLP will catch offline activity

I need a solution Is it possible that user can be at offline location and do any suspious activity on his laptop, DLP will be capture user activities?

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malfunctioning error

I need a solution My SEP Clients have issue with some components are malfunctioning so I am trying to push a defintion from sepm server but client not getting update?

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Upgraded to SBS 12.1 3 RU3 Client package query

I need a solution As a result of previous posts I have now downloaded the SEPM and installed it. I understand by doing this it has downloaded the 32bit, 64 bit and MAC client software for pushing to...

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Symantec bad reputation recurring

I need a solution Hi all,I'm the admin for a network of about 40 computers in a Bio company. At the 6th of June 2013 we started having problems emailing some of our suppliers and checked the common...

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PGP desktop

I need a solution Hi support we have PGP Desktop and our email in encrypted, after few month we got a new domain so we need to move all our old email to the new one, but it not work so we create a pst...

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Event ID ( 7101 ) in Source ( SEPM )

I need a solution Hallo All how are you ? hope your having a Great Day :) I have a question, since the last two days the symantec server is not running properly, every time i restart it dosnt run, it...

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SEP11 upgrade to SEP12

I need a solution How to migrate SEPM11 client to the SEPM12 consoleI had used ClientRemote tools to push the install packages to the SEP11 clients , and it prompt the push has been completed, but...

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SEPM 12.1 Console - Admin account can't see client groups

I need a solution Hi guys,I'm hoping this is a simple fix and a known issue but I haven't come across any information regarding it yet.I have a new instance of SEP 12.1.2100.2093 running and working...

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On demand backup with SEPM

I need a solution Hi TeamCan somebody please help me how to get on demand backup with SEPM.Awaiting for prompt reply. 

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Unable to stop encryption process using PGP WDE

I need a solution Hi guys,I was trying to encrypt an external USB HDD using PGP Desktop 10.2.1 MP4, it was fine doing encryption until my Windows 7 run into some problems.When I try to resume...

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SEP 12.1.2: Generating filtered clients question

I need a solution Hey guys, I'm trying to generate a report or log of all clients that are part of the domain environmen meaning it wont include all the clients that are just under work group, but I...

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Rapid Release Update Error

I need a solution Hi, I regularly receive following error: Server XXXXX was not able to receive Rapid Release Virus Definition update due to an unknown failure.  Check Event Log for details. BUT when...

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