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SEP agent on SEP server

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I need a solution

Hello everyone

I've installed a new SEP system with a few server client and computer clients. 

I've noticed that the agent is not installed on the SEP server itself, as the auto discovery doesn't sho the SEP server.

The question is should I manualy install the agent on SEP server, or it is not recommended\allowed to install an agent on the SEP server?

Thanks a lot!

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Where can I obtain flrinst.exe for deploying an Endpoint FlexResponse Plugin

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I wonder how I can order it. I contacted Symantec Sales and the Partner program and no one has been able to obtain this utility.

Please advise.

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SEP Blocks Installation of Microsoft Office 2013 / 2016

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We have an issue where our SEP Install blocks or hangs the instalaltion of Office. 

Once we uninstall SEP from the client machine (tested on numerous); it works again. 

Please advise on any way forward as this work around is not the best. 

In checking Windows Logs it shows up no errors and the Syamtec Logs show no details as well. 

Help please.

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BlueCoat ProxySG Office Activation Issue

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As per solution for earlier blog - BlueCoat ProxySG Office Activation Issue

Which Microsoft Domains (URLs) need to bypass.

What is the steps need to follow on Proxy Mgmt console.

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Cloud-managed?

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I do not need a solution (just sharing information)

Hi all. Is there any encryption product at all offered by Symantec that is cloud-managed only, and does NOT require a server?  I need something for my small business clients that function in workgroup settings.  SEPC w Encryption Management seems to be the closest thing but I have not yet used it.  Thanks! 

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Evt_Reboot table is not populating

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I'm running 8.5 and noticed that the evt_reboot table is not poplulating. From what I understand this table is used during the patch process to caputure the client's last reboot and used to get the RebootPending value from the vPMCore_RebootStatus view.  If the patch excecution time  (_eventTime.Inv_AXE_SWD_Execuation_Summary) is less the reboot time (Reboottime.Evt_Reboot) the RebootPending value is set to 0 otherwise 1.

Because the evt_reboot table is not getting populated my report are inaccurate.

Does anyone know how to get the evt_reboot table to populate the reboot time ?

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Duda con exceso de licencias

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Hola buenas.

Estoy implementando SEP 14.2 en mi empresa y tenemos 150 licencias. Hemos superado en 10 licencias y sigue funcioanndo. Me gustaría saber que problema tienen esas 10 maquinas, dejarían de tener soporte con LiveUpdate? no se actualizarían las politicas? he revisado la documentación pero no hace referencia a que ocurre con ese exceso. 

Un saludo

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CAS S400 timeout analyzing file

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Hi,

We are having a strange issue with our CAS S400. Our SCCM infrastructure update tasks fail due to the time that the CAS takes to analyze the different files that are downloaded, since timeouts occur.

We have done a manual test with one of the files, "dotNetFx40_Full_x86_x64.exe" of 40 MB and it takes almost a minute to release the file with the error "Maximum total files in archive exceeded".
The engine is configured to analyze a total of 10000 files within the file, and in this case, once the exe is extracted, it is 128.

Is it normal that it takes so long to analyze the file?
Why does it show the error "Maximum total files in archive exceeded", when it seems that the configured file limit is not reached?

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re-installation of PGP Desktop

New Version of SEP 14.2 RU1

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I need a solution

I see Symantec has just released 14.2.3335.1000 .   Does anyone know what changes were made since 14.2.3332.1000?

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Reporterr 9.5.2.1

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I need a solution

Hi All,

I need to upgrade our ProxySG environment.

Current Versions:

ASG - 6.6.5.9

Reporter - 9.5.2.1

Management Center - 1.10.1.1

I want to upgrade the ASG to  6.7.4.5 and the Management Center to 2.2.1.1.

My question:

Our company did not renew the license for Reporter. and now I need to reinstall the Reporter in version 10.5 but I can't because of the license issue.

Can I still work with Reporter 9.5 with the new version of ASG ?

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How to integrate ProxySG with DLP ( ICAP )

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I need a solution

Hi All,

I want to integrate the ProxySG with Symantec DLP.

there is any guide ?

Thanks,

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Copy to Share - Ignore subnet shared Folders - Endpoint

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I need a solution

Hello,

We have DLP 14.6 installed in our enviroment, we want to ignore the monitoring of some subnets(for example 172.16.X.X), and monitoring any others.

Where i can add the ignored subnet? in Agent Configuration? 

Thanks in advance

PNR

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Windows Defender - Runtimebroker.exe

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I need a solution

When we have Windows Defender enabled and using exploit protection on "runtimebroker.exe" to disable extention points, DLP's Endpoint Agent incidents are not picked up via the Print Channel. 

Has anyone else run into this issue?   

Thanks!

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ProxySG | Please help to explain about information from Accesslog

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Dear All,

We found message from accesslog following as below,

3B0003 Unrecognised error reported to authentication agent.(47) SEVERE_ERROR pe_policy_action_auth_internal.cpp 845

Please help to recommend for this message. What occurred about that?

Thank you so much for your help.

Chakuttha R.

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Endpoint Protection Evidence of Compromise file validation failed

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I used below endpoint; but I don't know how to validate the eoc.xsd file please someone explain me how to validate the file and how to pass eoc.xsd file to request body.

api/v1/command-queue/eoc

I got this error: Unable to provide the request - Evidence of Compromise file validation failed.

Thanks.

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What windows user rights and permissions required to run luall.exe and to install/upgrade SEPM ?

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I need a solution

In my environment ,we're runing luall.exe to update Definition in SEPM.

usually we run the luall.exe as an administrator.now our AD team going to disable all admin rights to our user.

So they requested us what kind of permission or rights for our user to perform daily SEPM tasks such as manual def update(also to upgrade SEPM).so they can create a restricted user,allowed to perform only the required task

I want to know is there any way to run/upgrade without full admin rights

I read the article about file permission  https://support.symantec.com/en_US/article.TECH91181.html

which leads me to another question .whether A user without full admin rights ,can able to perform manual live update (luall.exe)\upgrade SEPM ,if that user with full access control (read,write and execute) only to all the Endpoint Protection Manager and its sub folders?

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Creating Firewall Rules

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Does anyone know if there is an ability to allow RDP connections from end point to end point based on someting OTHER than IP? I would ideally like to create DNS rules or end point names to end point name firewall rules, since IP addresses can change, and it'll turn into a huge list of IPs that I need to keep updated. 

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SEP 14.2 Windows Server 2019 Browse Network Error

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I need a solution

When I remote push to Clients I get a network error when I browse network " The network location can not be reached, for more information see windows help". I can search via the search network function but not the browse network. I am running SEP 14.2 on Windows Server 2019 GUI. I have included a screenshot.

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block gmail account login

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I need a solution

Hii everyone,

I am new in proxysg , we want some share documents related to block gmail login policy.

regards,

xyz

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