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Endpoint Encryption 8.2.1, deleting registered users after AD password change

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This is happening on both Win7Pro and XP Pro machines.  the user has registered with the encryption program and logged into it successfully for a few months.  Soon after changing their Active Directory password, SEE does not update the password, and it is also removing the user from the list of registered users.  When the user logs into windows, they are prompt to register most of the time..  Any thoughts?  The computers are checking in with the management server.


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