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Data Insight Lookup Plugin fails on v12

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I need a solution

When attempting to use the lookup plugin button on the below incident:

Di1.png

 

Steps taken:

1. Configured connection from DLP to Data Insight in DLP

Di2.png

 

2. Configured Lookup plugin in DLP for:

Data_User=attr.data-owner-name
Business_Owner=attr.Business\ Owner
Data_User_Last_Access=attr.Data\ User\ Last\ Access
Data_User_Reads=attr.Data\ User\ Reads
Data_User_Writes=attr.Data\ User\ Writes

Di3.png

 

3. Configured Lookup Parameter Keys in DLP:

Incident
Message
Sender

Di4.png

 

4. Configured Modify Lookup Plugin Chain in DLP

Di5.png

 

5. Configured attributes in DLP

Business Owner
Data User Last Access
Data User Reads              
Data User Writes

Di6.png

 

6. Configured a Discover Report in DLP

Report id = 1320

Di7.png

 

7. Configured Data Insight connection to DLP

Di8.png

 

8. Configured and scanned windows filer on Data Insight (waited about a week for data user information to populate in Data Insight after scan)

Di9.png

 

9. Checked file for user information and found data owner info

Di10.png

Di11.png

 

Still DLP lookup fails. 

 

Any help?


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