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SEP Client won't start, error code: 0x8007041d

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I need a solution

Hi Folks,

I have a client computer that can't start SEP.  It was a push install from SEPM.  The client is giving error:

Failed to start the Symantec Management Client service.  Error code returned: 0x8007041d.

In SEPM, it's showing as offline, but it's last check in was today.  When I try to start the client on the PC, I get the above error.  I tried to push down the package again, but it didn't seem to work.

The computer is saying to restart for SEP, but when you restart, it just comes back to the same loop.

SEP doesn't show up in add remove programs, is there a way to clean it off and start over?

Does it sound like a virus?  I"m running SEPM 12.1.4023.4080 on the server, and the client version I am pushing is a 12.1.2015.

 

Thanks,

 

Mike


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