User Access Control (UAC) prompts for credentials by smc.exe -stop and -start...
I need a solution Last week we deployed sep 12.1 clients (32bit) to windows 7 clients.Right after users log in the users get an UAC prompt asking for credentials to run "smc.exe -stop" .Wheter i click...
View ArticleHow do I stop PGP from encrypting messages
I need a solution I have one user who cannot stop PGP from encrypting messages to a shared mailbox. It only seems to be to the one mailbox.Does anyone have any ideas on how to stop this? Any help...
View ArticleSEPM 12.1.3 does not update SEP 11.0.7
I need a solution Hi, Our SEPM 12.1.3001.165 server (2008 R2) is not updating our SEP 11.0.7000.975 clients (2003 32-bits).The SEPM and SEP client are up-to-date.Liveupdate version is 3.3.100.15.We...
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LiveUpdate failing when downloading Virus Defs
I need a solution I am currently running SEPM 12.1.4a and I noticed the Windows Definitions Latest from Symantec is 03/04/2014 r18 and the Latest on Manager is 02/17/2014 r6. When I run LiveUpdate in...
View ArticleUnable to Push Client
I need a solution Due to software conflicts, we recently rolled back to an older version of Symantec Endpoint Protection (12.1.1101.401). This required removing the newer version locally (at each...
View ArticleSEP Client won't start, error code: 0x8007041d
I need a solution Hi Folks,I have a client computer that can't start SEP. It was a push install from SEPM. The client is giving error:Failed to start the Symantec Management Client service. Error...
View ArticleSymantec Endpoint Protection Manager
I need a solution I have recently had problems with Symantec Endpoint Protection Manager and Peachtree not playing well with each other. Would it be okay if I uninstall Symantec Endpoint Protection...
View ArticleDLP Enforce Server Agent Overview Not Updating
I need a solution Hello, The issue I'm seeing is that the System > Agent Overview page isn't updating the status of the agents. I'm still getting the events from the agents but I'm not getting...
View ArticleSEP optional Email tools feature
I need a solution Hello All,I'm running 12.1.4 SEPM/SEP clients on a Win 2008 R2/Windows 7 domain of less tha2500 users. My organization's domains (3) have MS Exchange 2007 and Outlook 2010. I have 3...
View ArticleEmail report of protected clients with their virus def version
I need a solution Hello everyone,We are using SEPM 12, we are trying to generate a report that enlists all the clients (incliding computer names) in the 'My Company' groups with their:1. Current...
View ArticleRemove old proxy from CIU
I need a solution Hi, I have a CIU that control two proxy webgateway, all in 5.2 . I had to reinstall my two proxies, but in the CIU i always see the old ones in disconnected status. How can i...
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Key icon definitions?
I need a solution I've searched this forum and in-app help, but can find no comprehensive definition of the key icons. Yes, there are references to double key and gold key, but nothing that brings...
View ArticlePGP error while decrypting file (Error code: 3131 & 3090)
I need a solution Hi,PGP Server - Windows Server 2003 PGP Version - 10.2 build 283 Client Encryption tools - GPG 4 Win Version 2.1.0 File encrypted without ascii armor mode. File upload via Tectia...
View ArticleSAVFL
I need a solution Hi, Please help about SAVFL. Here is the Question? 1. What are the ports that we need to open in order for the client to get the updated signatures/virusdefs....
View ArticleGPO Permissions and Auditing on \ProgramData\Symantec
I need a solution I'm experiancing a problem on my v.6.x windows kernel based systems (Windows 7 an Windows 2008R2) where excessive security logs are being generated.I've configured the...
View ArticleSEPM 12 Unmanaged Detector - Does it keep historical data?
I need a solution The title of this might be confusing so will explain some more! We use unmanaged detectors on SEP 12, one on each subnet. My query is once SEPM has recieved a report of a...
View ArticleInplace Upgrade of LiveUpdate Administrator from 2.3.1 to 2.3.2
I need a solution Hi, Is it possible to perform an in-place upgrade of LUA 2.3.1 to the current version of 2.3.2 and retain the current LUA configuration and content? Or is it the case of only being...
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SEP Exception list and APP after reboot.
I need a solution In my company we have a problem with an application and exception list. When i change the policy with the file and folder exception and update the client, the application works but...
View ArticleIntegration Symantec Messaging Gateway with Exchange 2010
I need a solution Hi,I have an architecture with Microsoft exchange 2010 with Edge Role, Hub role, CAS and DAG mailbox Server role.what is the best architecture for the integration of SMG with this...
View Article12.1.4 slowness
I need a solution After reading through a few forums it seems like there is slowness with the 12.1.4 upgrade. What i have noticed since upgrading is that i am having much worse success rates when...
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