Dear all,
since we are using Symantec Endpoint Protection 12.1 is our application streaming from citrix not longer working.
When we start an streamed application on our Client (Windows 7 x64) we get no error message. The application doesn´t start.
Only in the event log we are seeing the following:
First:
Faulting application name: fin.exe, version: 6.0.33597.0, time stamp: 0x4fee338c
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x770c48f3
Faulting process id: 0xf54
Faulting application start time: 0x01cf6869ae98bae7
Faulting application path: c:\Program Files (x86)\Citrix\RadeCache\99734268-e771-4121-8de5-85ebc9a6f1fa_1\Device\C\Program Files (x86)\Microsoft Dynamics NAV\60\Classic\fin.exe
Faulting module path: unknown
Report Id: ecd8db46-d45c-11e3-acb4-000c29661b59
Second:
Fault bucket 3971477843, type 5
Event Name: BEX
Response: Not available
Cab Id: 0
Problem signature:
P1: fin.exe
P2: 6.0.33597.0
P3: 4fee338c
P4: StackHash_4c0d
P5: 0.0.0.0
P6: 00000000
P7: 770c48f3
P8: c0000005
P9: 00000008
P10:
Attached files:
C:\Users\....\AppData\Local\Temp\WER1FD0.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\....\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_fin.exe_a1d63180c96228e47bef283f37dc58d87c57d7_14352701
Analysis symbol:
Rechecking for solution: 0
Report Id: ecd8db46-d45c-11e3-acb4-000c29661b59
Report Status: 0
When I uninstall SEP, everything is working fine. I´ve also tried to disable everything step by step but nothing worked. Also when I install our old version (11.x) everything works.
Have anyone some ideas what I can try?
Best Regards
HRoegener