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Can't get the client to communicatie with the manager

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I need a solution

Hi all. I've recently installed the Endpoint Protection Manager on my home pc (which runs with Norton 360). From there I've generated a client install executable with the manager and installed this on one of my servers (Windows Server 2008 R2). However I'm unable to see this client active in my Endpoint Protection Manager.

On my server I did not install the SEP firewall but I'm still using the Windows Firewall. I've tried opening the ports 8014 and 9090 on both firewalls and I've also tried disabling both firewalls at the same time (home pc and server) but I still was unable to have them communicate with each other.

I've also ran the Symantec Help v2.1 tool on both my home pc and my server with the following results:

Home PC: I got 2 warnings:
1. User Account Control is enabled

2. SQL Server or client is not installed on this machine. You can ignore this test if you are using embedded database.

Windows 2008 R2 Server: 2 errors 1 waring

error 1. Disable the Windows Autorun feature
error 2. Client to Manager communications are not working
warning 1. Windows Firewall Configuration
The exception was not found: SMC Service.

However when I check the exceptions of Windows Firewall, the SMC Service is there and the box is checked. Which is confusing to me.

I don't understand why they won't communicatie with each other, even with both firewalls switched off. What am I doing wrong here?


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